BeatportReviews of beatport.com

Simply no support at all !, sent many emails and got ignored by beatport for a simple help with a download error. Would definitely consider other websites that are cheaper and with a better support on my next purchase.

I deeply regret every cent i gave to this company. Such a poor performance. a lot has allready been mentioned.. Lack of a "download all" button (what the hack?). The filenames you get on wav's with the number digits..gosh..obviously they are not able to read out the tagging right.. The Lack of a Download manager for windows, wich would probably fix some issues..while its even announced on the website, but just doesnt exist.. You cant download an entire album, even though bought as bundle, lets say in a folder with a Album art? Why? This is so poor.. Btw Cover art files...anyone? no.. Random Download Rates.. seriously i am down to 15 kb/sec now..than the download sometimes aborts on the last 100kb.. 30 days of downloading your files..again so poor..just look at bandcamp..they just store it with your account..its not a technical problem..its just f**kin greed like with all the problems did i read rumors about some investment group took over beatport at some point? would fit.. and still damn ..why are many labels/artists giving theire music just there? its a shame..use bandcamp please..or some of the other platforms around. with fair customer politics..its a pain in the a** with beatport

Beatport has the worst, most exasperating download procedure I've ever seen. Multiple complaints to them are answered, but never addressed. Nothing is done to fix it. 1. They removed 'download all'. It was such a simple, obviously useful option, it obviously saved hours of customer's work. *POOF*, *gone*..... 2. Every file starts with a meaningless eight-digit number, making it impossible to organize anything alphabetically after downloading. You must remove the number for each and every track as you download each one. 3. They can't/won't signify 'already downloaded', so if you spend an hour downloading over a slower dsl connection, when you come back to the site later, there's no way to know where you left off. More hours of wasted time & work. 4. Can't/won't include the artist's name in any track's download. Hope you like being forced to fire up Shazam or Soundhound to find the artist's name later! 5. Albums/contents are not identified. All tracks are just downloaded separately. Why is beatport kicking their customers away?

Recently lossless track purchased trance track is not atall lossless/WAV. It was surely converted track from mp3 format. Sound is flat and without any depth. Wasted money. Track: Phuket - Craig Connelly

Ich hab eine lange Zeit, Beatport sehr gern genutzt. Seit einigen Wochen oder 2-3 Monaten ist die Seite so extrem langsam geworden, dass es massiv Zeit kostet sich Tracks anzuhören (nacheinander) und generell die Seite lange zum Laden benötigt. Und das liegt nicht an meinem High Speed Internet. Ich finds schade und Beatport macht sich dadurch leider sehr unattraktiv. Dadurch weiche ich primär auf andere Anbieter um. Vielleicht gibt es in Zukunft wieder eine Verbesserung. Freuen würde es mich sehr.

Don't know why there are so many bad reviews! Always good place for DJ tunes...

Greetings, I appreciate the timely response, as I am running out of time to make any purchasing decisions before I leave any area where wifi or cell phone signal will be accessible. The campaign said that level 2 would be available after the purchase period expired for the level 1 coupon. It is explained on this link below that I shared in my initial request. "Link to level up support here" The first level period expired several days ago, according to the timer ticking at the bottom of the website. There was no other date formally posted to signify an alternative end date for the promotion. The date of my purchase- 9/4/2018, showed only hours until the level 1 coupon period expired. I logged in the next day, excited to have met the deadline for the promotion, to go on the website to check on whether my level 2 coupon would be available. What I found instead was very disappointing and shocking- that another level 1 period had started on the site, and that not only was I not able to get a level2 discount code, but that I could not access any kind of discount for my intended purchase for this weekend. I recognize that the promotional language was kept vague, this felt intentional and deceptive. I had wrote in the hopes that Beatport perhaps offers some level of discount to people making fairly large purchases- most companies do. Commercial accounts are handled somewhat differently than casual consumer accounts, so I was wondering if there was another discount to be offered by Beatport. It doesn't sound like this is the case. I did not expect to have a level 1 promotional period followed immediately by another level 1 promotional period, not only making me not able to access the level 2 promotional discount, but since I used the level 1 during the previous promotional period in a rush because the timer at the bottom of the site only showed a few hours remaining, I'm unable to even get that level of discount. I wasn't going to commit to making this larger purchase so hastily if the level 1 period was about to expire, assuming that the reasonable expectation is that another level 1 period would immediately follow, making me ineligible for a level 1 discount, and no level 2 discount offered alternatively. Very disappointing. I will however, after having so much difficulty, and having to explain so much detail, cut and paste this experience and dialogue in the form of a public review on some of the organizations forums and social media. I’m very disappointed in the lack of clarity in your consumer promotions. Best, Michael Galipeau.

Konnte meine Musik nicht erneut herunterladen, obwohl diese deutlich teurer war als z.B. bei ITunes oder PlayGoogle Music. Der Kundenservice hat nicht einmal geantwortet auf die Bitte die Titel erneut zum Download freizuschalten. Im Moment lade ich soweit bei Qobuz verfügbar dort meine Musik.