Didn't get my order yet and we're…
Didn't get my order yet and we're getting the run around. We've texted customer service got no response
By Kathy S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
153 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Bear Butt, we provide the best portable Double Hammocks (Two Person Hammock) and Hammock Accessories for camping, hiking, sleeping, etc. Shop today!
Bear Butt (bearbuttteam.com) has 153 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
153 approved reviews, newest moderated first
Didn't get my order yet and we're getting the run around. We've texted customer service got no response
By Kathy S.
Great products. I use a lot of hammocks, straps and flys and Bear Butt is my preferred camp rig. Fast shipping too.
By Jeff G.
Supa nice hammock, love that i can fit friends and really whatever into this hammock! Color is vibrant and the cutest!
By Jess H.
CS team was helpful to get reorder for correct color after bear butt cancelled original, but did not get 20% discount as promised on reorder of correct color that I received on original order. Don't promise if you don't plan of following through. Thank you
By DAJ
It’s not that complicated. I wanted hammock, you sell hammock. I give you shiny rocks, you send me hammock.
By Luke
We ordered a 2 person hammock and the extra straps and only the straps were in the box. No hammock to be found, so I paid 75 dollars for a strap.
By Timothy S.
The Christmas gift that I ordered weeks before Christmas was never shopped and I can’t get in touch with anyone. They shipped the extra straps I purchased and never shipped the hammock
By jessica
Easily Navigable website. Easy to find products, and easy to order. Communication about shipping was spot on. What more could one want?
By Customer Karen D.