A fast professional response
A fast professional response
By Martin E.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
693 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
693 approved reviews, newest moderated first
A fast professional response
By Martin E.
Swift and excellent response to the issue I raised.
By Gary T.
Amazing customer service.
By V&M
Sehr schnelle Antwort auf meine Fragen
By Ahmad S.
Quick and efficient
By Nathaniel F.
Polite knowledgeable agent
By Keith D.
Very responsive when a order was wrong They fixed it and sent a free bag of coffee due to their mistake Love everything so far
By sheila R.
I was sent a wrong size coffee beans bag by mistake (no big deal). I raised this with the Customer Service team at Beanz and Rick politely and quickly arranged for the correct size bag to be sent out to me at no cost. Very impressed with the quick turnaround and friendly service from the team at Beanz!
By Liam