Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
382 reviews
BcflightsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Bcflights (bcflights.com) has 382 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 367 reviews with 5 stars · Clear filters
I love working with Tristan Faith. For the past decade he has helped me with great service, price and professionalism.
By Bita S.
Response from Bcflights· May 15, 2026
Dear Bita, we’re very happy to hear that Tristan has consistently provided you with excellent service, professionalism, and great value over the years. We truly appreciate your support and look forward to assisting you again in the future!
Thanks to the work of the very very very good Moldavien Miami employee
By Spengler
Response from Bcflights· May 13, 2026
Dear Spengler, thank you for your kind words and positive feedback! We truly appreciate your support and look forward to assisting you again in the future!
Very happy with Dominic Very professional personal service Works hard to give you best service Highly recommended
By howard A.
Response from Bcflights· May 12, 2026
Dear Howard, thank you for your kind feedback. Providing professional and personalized service is always our priority, and we appreciate your recommendation and support.
Mat Anderson was great to work with. We finally narrowed down the flights to give me the best flight for the value. He still made sure that I would have extra legroom for the longest leg of trip and any questions that I have the next day or the day after he always responded quickly with a phone call or a text to let me know what time he would call me. You were able to get me the flights that I needed at a lower cost than I would have been able to. Pamela Paley
By Pamela P.
Response from Bcflights· May 12, 2026
Dear Pamela, thank you for your detailed feedback. We're happy to hear that the flight options provided offered the right combination of comfort and value for your trip. Consistent communication and personalized assistance are very important to us, and we appreciate the opportunity to assist with your travel plans.
Paula Ratliff went above and beyond to be helpful. She found very good flights for my wife and I to Europe. Paula responded quickly and thoroughly. She knows her business!
By Bob C.
Response from Bcflights· May 12, 2026
Dear Bob, we’re delighted to hear you had such a positive experience and that the service provided was responsive and helpful in finding the right flights for your trip. We look forward to assisting you again in the future!
Valentino your agent texted after deal was done and had a better deal.. saving me $620 more.. that’s customer service!
By James
Response from Bcflights· May 7, 2026
Dear James, we’re delighted to hear you had such a positive experience and that additional savings were found even after the booking process. Providing attentive and customer-focused service is always our goal, and we truly appreciate your support.
Spencer worked to attain my comfort and price point. I really appreciate that!
By Patricia H.
Response from Bcflights· May 6, 2026
Dear Patricia, we’re glad to hear your preferences were well understood and that a suitable option was found at the right price. We look forward to assisting you again in the future!
Michael is the most communicative travel professional and fare/itinerary advisor I have worked with in years! I travel 3-4 times a month, between work and family. When I don’t find a good fare or connection, I need a fast, real-time response to search and solve in a chat, without having to be on a call or hold for each move. Michael adjusted to my communication style, and would text me a batch of options, email me booking links, allow me a break to work and to review, then be ready to book over text. He heard my criteria for a favorite airline alliance, specific loyalty program, booking mixed cabins to arrive at the price I can afford, etc. He also offered advice about the different designs and measurements for business and premium seats, from value for the fare to features of the seat and cabin for each airline or aircraft. Having that comparison live while you shop makes all the difference. No more seat and rules and connection research! Thanks for the time and advice you offered, Michael! I will definitely be back.
By Amer N.
Response from Bcflights· May 5, 2026
Dear Amer, thank you for your detailed feedback. We’re glad to hear the communication style and tailored options made the process easier for your frequent travel needs. It’s great to know the support, fare options, and seat guidance added value to your experience. We appreciate your trust and look forward to assisting you again!
