BcengiReviews of bcengi.com

They were quick at responding, kept helping when I was not good at their instructions. Always there and a REAL person.

Per ongeluk een dubbele betaling gedaan. Daarna bleek dat de gsm ongeschikt was voor eSim (ouder model Samsung) Alles is door Aliaksandra binnen een half uur geregeld. De terugstorting was al meteen zichtbaar in het creditcard overzicht.

I have been using bcengi esim for my 3 month trip around Asia. Any problems I encountered were addressed swiftly by Alixsandra at the support team. Instructions were easy to follow. I would definitely reccomended this company for anyone travelling to several different destinations .

I love this company, particularly the policy of just being charged for what I spent from funds I can add that never expire. Since I have wifi in my housing at most of the places I travel, this is perfect for me to use just when I'm out and about. I have to say I was surprised at how much is charged per GB in places like the Caribbean, Argentina and some countries that are less than stable politically and/or economically. But I haven't yet traveled to those destinations with an eSIM, so the prices may be competitive for all I know. If not, I can get a local SIM or other eSIM. For now, I'm thrilled, and I can tell you that the customer support is amazing. I was having trouble getting my new eSIM to work, even though I've used them before and I'm fairly tech savvy. I was a little afraid that my Durres, Albania location might have been an issue, but I emailed customer service and attached 6 screen shots of my settings and my account. Within a very short time, I received a response from Aliaksandra, who gave such detailed instructions of what to do that they worked perfectly the first try, no questions needed. My service has been working perfectly ever since and the price I'm paying per GB is less than I was paying with my previous eSIM - which had started giving me connection issues they couldn't solve, requiring me to reboot my phone far more often than I liked. Plus, more often than not, the month ended with me having used very little of the GB I'd paid for. As a full-time traveler for the last 11 years, I highly recommend Bcengi for travel data. I'd suggest you check first what the cost per GB is for where you'll be, but if Bcengi is even close, I'd go with their eSIM every time.

Customer support was very good with a difficult installation. Thanks to Dmitry and Alaiksandra for sticking with it and following up as well.

I wanted to move my eSIM to a new phone and contacted the support. Aliaksandra replied very fast and solved my problem. The service was really outstanding. Many thanks!

I had been using bcengi for a few weeks on US and then various countries in Central America. All went well. Went back to US and could not get online in California. Contacted Albi via the support line and he was able to advise, and guide me through the process of changing the ISP provider. Very impressed with his service via the chat.

The Bcengi team is very helpful and very engaged. I have used this e-sim in at least 10 different countries in the last 10 months. In most cases I did not have to do anything to get online. Just landed in the airport, enabled the e-sim and it was working! However, this time I did not used for 2 months and had some troubles. But I contacted the support team and they accompanied me to restablish my e-sim. It worked fine! So grateful for their help :)