Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
270 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BBQSGRILLS.com is listed under Garden & Pond.
BBQSGRILLS.com (bbqsgrills.com) has 270 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 180 reviews with 5 stars · Clear filters
Parts were correct and arrived as projected. Will buy from the company again.
By Bill W W.
Response from BBQSGRILLS.com· May 19, 2020
We are thrilled to hear everything was a success. Thanks so much for shopping with us.
I ordered a grill from bbqsgrills.com and they reached out quickly to let me know the grill I had chosen was not in stock in the US. I had the option of changing my order or waiting a little extra time to receive the one I purchased. I decided to wait since the cost didn't change. Unfortunately, Covid 19 hit shortly after and the shipment was delayed. bbqsgrills.com communicated with me around the situation and the grill and accessories arrived in perfect condition. If it wasn't for the pandemic, things could not have been smoother. Thank you for the communication!
By Jeremy A.
Response from BBQSGRILLS.com· May 19, 2020
Hi Jeremy. So sorry for the delay in delivery. Glad to hear everything turned out ok. Thanks so much for shopping with us.
Had a disagreement with a part and they stepped up and went above and beyond to resolve it. Much appreciated.
By Jeff G.
Response from BBQSGRILLS.com· Apr 9, 2020
Hi Jeff. Thanks so much for taking the time to express your positive outcome. We appreciate your patronage.
Good purchasing experience.
By Stephen S.
Response from BBQSGRILLS.com· Apr 9, 2020
Hi Stephen. Thanks so much for the positive feedback and great rating. We appreciate it.
It's simple: shop-order-pay....then next thing you know you have a box at your door!
By Tim M.
Response from BBQSGRILLS.com· Apr 9, 2020
Hi Tim. Thanks so much for the great review and rating. We appreciate it.
First time ordering from BBQ grills and all went well. Thanks
By JEFFREY L.
Response from BBQSGRILLS.com· Apr 9, 2020
Hi Jeffrey. Thanks so much for the great rating and review. We appreciate it.
excellent service and product. Timely delivery of exactly what I ordered and expected.
By TN G.
Response from BBQSGRILLS.com· Apr 9, 2020
Glad to hear your order and delivery was a success. Thanks so much for taking the time to tell us about your positive experience. We appreciate it.
Good service product exactly as i ordered also best price i could find will order fucture parts from here
By Michael
Response from BBQSGRILLS.com· Apr 9, 2020
Hi Michael. Thanks so much for the great rating and review. We appreciate it.
