BBCraftsReviews of bbcrafts.com

Love this place for all my wreath making needs.

You all are very awesome company. I've ordered from you before and will continue to order from you. You got my order out to me fast I'm very happy with that order thank you all for doing a awesome job

Always a great experience ordering for BBCrafts! Fast delivery and quality product.

Love all the ribbons I ordered !!

It was easy to order from the company and it was exactly what I wanted.

I ordered 2 rolls of ribbon. I received my order and the ribbon was see through sheer but the web site photo did not show this. The ribbon was also listed as thick wire edges but the wire is very thin. I contacted BBCrafts and they responded only to look up their return policy which is you pay for shipping and there is a 20% restocking fee. Not for a product that doesn't match the description!!! I responded that I wanted a return label and full refund due to product misrepresentation. BBCraft responded asking for a picture of the ribbon and the item sticker, I sent then both. BBCraft responded back that I got the correct product and I could only initiate a return. I left a product review to warn other consumers that the ribbon is sheer and not solid, my review won't show on their web site. I guess only favorable reviews are allowed. Cheap products and NO customer service!

I made my order on 12/01/20 it’s 01/20/21 I still haven’t received it yet now they don’t have all the colors they suppose to replace them I haven’t even received an email let alone my order

I've spend over an hour trying to make an order they have an ad to buy facemask for the virus.I is so annoying u can only see a small portion of the page after all the aaggravation I try to view my cart only about half of my order was there it said I had 9 items in my cart so I thought ok I'd view it and go from there I only saw 4 items being in there even tho it said 9 .it seems this company has good prices and I need supplies but don't know if it's worth the aggregations.Come on u need to view you're website!