Shane was fantastic!
Shane was fantastic!
By Steve
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,883 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
Shane was fantastic!
By Steve
The written instructions leave something to be desired and we found ourselves needing to speak with Christy. We found her to be, not only helpful, but also patient and thorough. Her explanations were clear and concise.
By donna L.
Always responsive & pleasant staff. The alarm goes off sometimes for no reason. Good communication.
By Judy W.
Alex was very helpful with what I needed
By michael
First check of the system after signing up. Nothing else to report.
By Lee C.
I thought I had started the purchase process using the chat feature on the Bay Medical website (they even gave me an order number), but my information was never passed on to the live sales department and I had to call back and go through the process again to finalize my purchase.
By Steve V.
The associate who helped me was so helpful and took time to explain things to me and helped me set up and test the system. I am so pleased.
By Davinda B.
A good listener
By Gayle K.