Batelle Sleep SchoolReviews of batelle.com

Updated review: batelle made it right very impressed how one person in particular, Gigi helped to get things resolved and made right.

Batelle’s program content and support from their team is what makes this different. After trying another method, I was skeptical this would work. But the focus on creating security and strengthening that for our son really worked amazingly! After 9 months of brutal sleep and bedtime routines, we are finally sleeping again!

Short answer: yes it works, my child is sleeping through the night. Long answer: our baby was never a great sleeper, my husband and I were surviving off of 4,5 of sleep per night every night. She was always waking up, I would have to nurse back to sleep etc; but we were getting by. Then 11 months hit, and the nightmare was on. She was waking up Every. Two. Hours. …screaming bloody murder. We tried CIO, rocking her, singing to her, the Ferber method, sometimes these things would work sometimes they wouldn’t. Often we would resort to car rides in the middle of the night just to get her to fall back asleep. I was pretty skeptical of Batelle when first looking into it, thinking it was just a bunch of weird….nonsense….like their just gonna “take my money and run” kinda thing. But that is not the case, you really do get what you pay for, especially with the 24/7 support for the 2 weeks (and they are FAST at responding) They also teach a gentle method, which means bedtime is SO MUCH more enjoyable now than just letting my baby scream her head off till she falls asleep….and then waking up 45 minutes later. She is now sleeping 9,10 hours straight! It is a dream come true! She is also a happier baby because she is well rested. I also waited a few nights to write this review to make sure my baby really was sleeping through the night and it wasn’t just a one time thing. It is work what they teach you, and it does require patience (which is hard when you’re already sleep deprived) but if you can hang in there for the 2-3 weeks, It’s worth it.

We were exhausted and desperate. Our 10 month old kept waking up every 2 hours and sometimes every hour. On a good night, he would wake up twice a night, but this would last for a few days only be disrupted by a developmental milestone or teething. He needed to feed to sleep and otherwise would cry. We had tried pick-up/put-down (epic fail) and modified Ferber with check-ins every 5 minutes lasted about 15 minutes. I found Batelle on a late-night google search, and it seemed too good to be true. I did my homework. Reviews were great, website looked good, accredited with the Better Business Bureau. We had an initial consultation, and I was cautiously optimistic, so we took the $1500 plunge. I tell you, this is worth it. It's 2 weeks later, and baby IS sleeping through the night! This isn't magic. You have to learn and work at it. There will be SOME tears, but you can always respond to your baby. They have a team of experts to help. In our case, we had multiple consultations about feeding because this was so closely tied to baby's sleep. He now eats much better during the day, and this helped our nights go better, too. The 24/7 chat is CRUCIAL. It was amazing to have an expert literally at your fingertips with an instant response when it was 3am and you weren't sure what to do. To say I'm impressed with this program is a huge understatement, and this is coming from a physician. I hope they publish their data so it can eventually replace cry-it-out entirely!

Our lives are profoundly different after two weeks with the help of Batelle. My wife and I are both physicians and we have tried so many paths to help our 15 month old daughter sleep; nothing has worked. Until Batelle, we were waking every 30-90 minutes for evening nursing or calming. Our daughter would also wake most nights from 1-3am, crying, frantic and remain awake for up to two hours. We resorted to bed-sharing because that was the way we were able to maximize our sleep, which still amounted to only 4-5hrs per night. Needless to say, we were desperate. I’ll also add that we’ve read several books, consulted with midwifes and lactation consultants on the subject of sleep. Never did I imagine sleep would be such a challenge, for so long. I wasn’t sure any program would work for her, I thought she would just have to grow out of her sleep problems. Within the first few days of Batelle she was sleeping through the night, in her own room. By day 10, she was falling asleep without us in the room and sleeping 11 hours. After a month we transitioned her naps to her own room as well and she is now napping 2.5hrs daily. Her sleep now remains uninterrupted. She is a different child, far more calm, with more sustained energy. She is so much happier now and is developing faster. We are immensely grateful for Batelle. At no point in the program did we feel that we were ignoring her or being harsh. She was cared for at all times. This program is very gentle. Highly recommend!

UPDATE: After a lot of broken communication and almost treats they did pay us back fully. They decided the option they had given us and that we had accepted was no longer but they came through. I want to say I still use some aspects of batelle and I recommend giving it a try as every child and family is different and their method is soft and kind. Just didn't fully work for our family, but after about 2 months of us keeping the good habits our son sleeps alone. I do recommend but be prepared to have a fight if you need to be reimbursed. After they replied to my review: so once I posted my review batelle send me a message and email, saying they experienced issues and they were going to refund us...again. They have stopped answering following the email saying the would refund us for the 100th time. At this point we are looking at dealing with this at higher levels. This is rude. Batelle had some great aspects. The idea behind everything you do is good. The ladder method is excellent and I will definitely keep it. Through this experience I was able to move my son from my room back to his own bed. However, he keeps needing our close support which means we never made it to the last step and this well beyond the 2 weeks they say they can achieve. So we contacted them to be reimbursed which seems fair considering our son after 5 to 6 weeks of their help still doesn't fall asleep alone or sleep through the night. They offered us to get half the price of the program reimbursed and keep access to the info and occasional help. To not fight and make everyone happy, and because like I said some of the info on the app is valuable I accepted. Well now they have stopped answering us (for over 3 or 4 weeks now) and we still haven't seen the portion of the money they offered us back. This is unacceptable as they didn't provide my family with what they promised. Also, for families with more then 1 child it is not sibling friendly.

Their advertisement sounded great: cosleeping is fine, breastfeeding is ok, no cry it out method. However, after signing up and paying I was told I should start the program after weening my child off or the program wouldn’t be as effective. I was also told I should move my child to his own room because the program wouldn’t be as effective as co-sleeping. I tried the program and my son didn’t do well in his own room and cried nonstop so we couldn’t advance to the next steps. I was told ‘no cry it out’ but there were many days that consisted of it and they said a little crying would be necessary. I feel cheated and when I asked for my money back (since they gave a guarantee their program works or your money back) they said they would have to keep $500 of the $1500 because I didn’t finish the program. Make sure you read the fine print. The only reason they have 2 stars is because everyone was so nice.

Best investment I’ve ever made. Our one year old has always needed us during the night as he had so many sleep associations - rocking to sleep, feeding to sleep, being held, etc. when we tried “CIO” he would work himself up so much he would throw up. We needed a gentle approach. This is has hands down been the most gentle sleep training with very minimal tears. It’s gradual enough to let your child actually adapt to the new routine. I can lay my son down in his crib and he’s asleep in 5 minutes. Truly a miracle.