Poor quality products
Poor quality products. Did not last 1 year. No warranty compensation. Will not buy again.
By Disappointed
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
310 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Baseus stands for “Based on Users”, a consumer electronics brand creating seamlessly practical and aesthetic products, that integrate design, research and development, production, and sales.Our product catalog covers chargers, audio, lights, home appliances, car accessories, phone protectors, and more, catering to the authentic demand of over 300 million users worldwide.
Baseus (baseus.com) has 310 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
310 approved reviews, newest moderated first
Poor quality products. Did not last 1 year. No warranty compensation. Will not buy again.
By Disappointed
Ich habe eine Powerbank bei Amazon erworben, die aufgrund von Brandgefahr zurückgerufen wurde. Ich habe nach 6 Wochen immer noch keine Erstattung erhalten und werde nur hingehalten und vertröstet. Kundenservice ist eine Katastrophe. Nicht zu empfehlen!
By Nadine H.
Products were defective, but they sent a replacement immediately. Great customer service.
By Helga
Was great I want another
By Mike S.
Ordered the 420w portable battery, awesome price. Very well made. Exceeded my expectations this is my primary go to battery when i need to fast charge anything
By Cesar P.
Haven’t gotten much use out of the products I ordered yet but the build quality is impressive for what I paid and the delivery time was great.
By Joe C.
Packaging, design. Form factor, features. Lightweight at the expense of a way to change w A/C. Solar charging & 100 watt USB work well. Android app works well with a good UI. Tested on a a DC compressor refrigerator set to 0. Ran for 5 hrs, way more than expected.
By J ALAN L.
Good high quality products
By Dilwinder B.