These headphones are sooo so cute and…
These headphones are sooo so cute and nice quality!!
By TP
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
310 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Baseus stands for “Based on Users”, a consumer electronics brand creating seamlessly practical and aesthetic products, that integrate design, research and development, production, and sales.Our product catalog covers chargers, audio, lights, home appliances, car accessories, phone protectors, and more, catering to the authentic demand of over 300 million users worldwide.
Baseus (baseus.com) has 310 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
310 approved reviews, newest moderated first
These headphones are sooo so cute and nice quality!!
By TP
I STILL haven't received my product. Longest I've waited EVER on anything that I have ever ordered online. UNACCEPTABLE!
By Mark
Baseus does not care about its customers. You have my money, and make it almost impossible for customer to return item for refund. Product is substandard crap.
By Lance B.
I'm still evaluating the unit. I'm deciding whether to keep or return it. I'm disappointed in the USB. I would have expected more and higher capacity ones.
By Robert T.
great product
By Steve B.
Can’t even get it on. I press the on button once. Doesn’t work. Press and hold it. Doesn’t work. The only way I get the screen on is if I’m charging the power bank itself. As soon as I unplug it from the outlet , it’s dead
By Omar A.
The order arrives after the time indicated for purchase. It was a gift that I couldn't deliver in time.
By Sthefania De La P.
I bought the MA10 model, the product is good for the price you pay. The issue is the after sale support. If something happens with the product, don't expect any "customer satisfaction" approach.
By Nicolas