Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
280 reviews
Barefoot SpasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Barefoot Spas is one of America's leading hot tub and swim spa brands. Manufactured in Chesterfield, Virginia, our diverse product line is sure to have the perfect spa, hot tub, or swim spa to meet your family’s needs and budget. We are family-owned and operated and have been working together for years to bring joy and relaxation to the backyards of our neighbors far and wide.
Barefoot Spas (barefootspas.com) has 280 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
280 approved reviews, newest moderated first
I ordered a set of headreasts. When I placed the order, the website said nothing about the items being on back order. I finally called the company to inquire about delivery date. I was then told they are running late. I feel I should have recieved an email letting me know the issue.
By Susan B.
Took months to receive!
By Penny M.
Ordered two control panel overlays but only one arrived. Emailed customer service last week and haven’t heard anything yet in response.
By Joshua G.
The Spa Shock is the absolute best product for our hot tub, hands down! I was forced to buy a different brand while your stock was unavailable and it totally threw our tub out of sorts. Caused us to have to drain and start over with your Spa Shock. We highly recommend!
By Pennie H.
The plumbing glue joints on your Spa still covered under the 5 year warranty was denied for repair. This company builds a subpar product and then doesn’t stand behind them. Not unexpected from a third rate company that hustles customers at fake trade shows.
By D H.
Nathan is best customer service rep ever!!! He is so helpful and knowledgeable. He follows through and always calls you back. He has helped us out on several occasions and we have been very satisfied
By Judy B.
Product is always delivered in good time and it works great!
By Allen M.
Don’t buy from Barefoot Hot tubs!!!! I am a long time owner of a hot tub and when I received this tub the 1 pillow is peeling bad. They do not back warranty and if they don’t like your opinion they remove you from there Facebook page like Brock did. My last hot tub was from pool city and they backed the product they sold 100%. Big mistake buying from this company.
By Don R.
