Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
280 reviews
Barefoot SpasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Barefoot Spas is one of America's leading hot tub and swim spa brands. Manufactured in Chesterfield, Virginia, our diverse product line is sure to have the perfect spa, hot tub, or swim spa to meet your family’s needs and budget. We are family-owned and operated and have been working together for years to bring joy and relaxation to the backyards of our neighbors far and wide.
Barefoot Spas (barefootspas.com) has 280 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
280 approved reviews, newest moderated first
One of the bottles was received with the top off and the granules were in the box and lost during shipping. There was a small amount of granules left in the box. I emailed back to report the problem and request a new bottle, but did not hear back
By Robert L.
Staff was knowledgeable and friendly! Made you feel like you are family!
By Kara G.
I received my items quickly. My email message was not answered but I did receive the shipment.
By Cheryl
It’s hard to even give a review when you’re this frustrated with this below one star out fit, yes the barefoot which should be called a foot up your $);)$. Broken spa from the beginning after spending $100’s still not working. Go to your local spa and buy there. Can’t get a hold of anyone, return calls after several days and I can go on. DON’T BUY!!!! BUY LOCAL!!!
By Jay M.
Awesome Company
By Loretta M.
Always easy to order and receive
By JD
I’m still waiting for my order
By Brenda W.
I ordered two medium replacement head rests with two prongs. One fit perfectly. The other did not fit as the prongs don't match up and we didn't want to force it on and end up snapping the prongs off. I emailed them and they responded quickly asking for several pictures. They said it appears to be out of alignment and their solution is to bend the head rest or squish it together to make it fit on the prongs. I haven't tried that yet because I am worried it will snap off the prongs.
By Doug
