Best employees, WORST online platform
They have the friendliest most helpful staff of all the banks I have ever dealt with, and the WORST, most customer unfriendly, amateur online banking platform !
By Papa M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
United Bank offers personal banking, business banking, and wealth management services to meet your financial needs in WV, VA, MD, OH, PA, and DC
United Bank (bankwithunited.com) has 16 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
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They have the friendliest most helpful staff of all the banks I have ever dealt with, and the WORST, most customer unfriendly, amateur online banking platform !
By Papa M.