Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
United Bank offers personal banking, business banking, and wealth management services to meet your financial needs in WV, VA, MD, OH, PA, and DC
United Bank (bankwithunited.com) has 16 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
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I was just trying to make a deposit and I gave them all my information but because I didn’t remember my phone number from years ago when I started the account I can’t deposit money or a check. I gave them all the important information about everything. So that tells me I need to find another bank to deal with. I guess I’ll have to find another BANK. This is a red flag.
By Anna S.
Finally after years I changed banks!! United bank is the worst bank!! Their customer service is so rude!!! That goes for the employees at the banks too!!! How do you have a bank with such horrible customer service!! Maybe you need to fire and rehire all new employees because I actually work for a very large bank and we under no circumstances are allowed to be rude to our clients!! Good bye United!!
By tigella S.
