Easy to use and no errors.
Easy to use and no errors.
By James
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
331 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Greenwood is a digital mobile banking experience made for Black and Latino customers. When you open an account through Greenwood, you save money, help the community, and get paid early.
Greenwood- Modern Finance for the Culture (bankgreenwood.com) has 331 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
331 approved reviews, newest moderated first
Easy to use and no errors.
By James
First, they never told me it was a beta, they send me an email like it was the real thing. I could use the app and when I asked for supported they didn't help me a lot, even when I clearly offered details of the problem the last reply I got was something like "Good, if you need help please let us know" and I didn't bother to keep using that. It's very unrespectful to try to use users to test the app without telling them that it's a beta, it seems like they wanted beta testers for free. It's is OK if people volunteer to test your app but you have to let them know first.
By Ryan M.
Everything worked as expected!
By Shekeva
Get direct deposits two days earlier; the app is a charm; and the card is next level…plus the pride of a bank of our OWN!
By Rodreiquez
The app was easy to use, efficient, and allow accessibility of account services at my convenience.
By Jessica
I LOVE MY GREENWOOD ACCOUNT!!! The app is easy to use and I love the daily reports!
By Stan C.
When I transfer funds into my Greenwood account it takes up to 4 days before the money is available. I recently used my card to make a purchase and it was declined even though I had ample money in my account to cover the purchase.
By Eric
Great! Need more perks far as the checking & savings account. Especially, with direct deposit.
By Vernica