Not the greatest app.....yet
There are some features on the app that seem unnecessary and some parts that aren't very user friendly. This can be frustrating and to be honest at that point its easier to just make a call.
By Stephanie
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
331 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Greenwood is a digital mobile banking experience made for Black and Latino customers. When you open an account through Greenwood, you save money, help the community, and get paid early.
Greenwood- Modern Finance for the Culture (bankgreenwood.com) has 331 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
331 approved reviews, newest moderated first
There are some features on the app that seem unnecessary and some parts that aren't very user friendly. This can be frustrating and to be honest at that point its easier to just make a call.
By Stephanie
The best bank ever! Y’all need to bank here!
By Kenneth R.
Unable to connect my account to my wealth tracker due to the fact that Greenwood isn’t recognized as it’s own entity.
By Tony S.
Great company
By Jamie
Takes too long to credit my account after the money is removed from my checking account. 3 days? Not acceptable
By Tony
So far I have had no problems at all with Greenwood or the app. I recommend it to everyone!
By Nicole
I love the feel of the app. It feels modern and fresh. The only thing that is missing is Zelle for instant transfers.
By April
Excellent it’s a great app a lil slow but catches up
By Carl