Good Customer Service--Again!
While the Aman wallet was left out of my shipment (in spite of the delivery notification saying that it had been delivered), the company was very responsive in correcting the error. Mistakes happen ( they are rare), oh, well, but this is a small operation without sophisticated infrastructure, and they are very good about working to keep their customers happy.
By Susan D.
Response from Banda Bags· Sep 16, 2025
Hi Susan, Thank you so much for your honest and thoughtful review. We're truly sorry again for the oversight with your Aman wallet, but we’re really glad we could make things right quickly for you. Your understanding and kindness mean a lot. Mistakes do happen, and we’re always working hard, heart-first, to fix them with care and transparency. As a small, artisan-powered brand, we’re deeply grateful for customers like you who see the heart behind what we do. Thank you for being part of the Banda Bags sisterhood! With gratitude, The Banda Bags Team 💕




