Easy as 1 2 3
I spoke with Justin. He made the process so smooth and easy. He answered all of my questions and got me in an affordable plan. He was great.
By Felice
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
48 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Balance Benefits Group provides personalized health insurance solutions, offering a range of plans for individuals, families, and those transitioning to Medicare. We simplify the process of selecting coverage, ensuring clients receive expert guidance and transparent advice. Our company emphasizes affordable, customizable plans that fit each client's unique healthcare needs, with ongoing support through our dedicated member services team.
Balance Benefits Group (balancebenefitsgroup.com) has 48 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
48 approved reviews, newest moderated first
I spoke with Justin. He made the process so smooth and easy. He answered all of my questions and got me in an affordable plan. He was great.
By Felice
Extremely helpful and definitely can get you any insurance you need
By Jimmie M.
Justin has gone above and beyond to assist me with all my issues. He was very prompt and efficient! Excellent customer service !
By Mr. T.
Good customer service !
By Mellanie N.
Super quick call and easy call with Justin. Spent almost 2 hours on the phone with ga access, most of the time waiting and they could have just told me with Justin told me in 2 minutes. Great service and will recommend you guys to those who need!
By Sup
My experience is very good. They answered all of my questions completely very polite and had all of my information easily at hand even though some of my information was had changed. Great job!
By Jordan R.
They are actually pretty nice, they sound human and well I couldnt find nothing wrong with the company and so far it seems legit. The lady did answer me the questions very nicely and well it seems like its good so far
By Jay Angel L.
Had the best experience ever with Ms Mary Rollins, she was helpful and knew how to explain and answer all my questions. Just a wonderful experience to have, thank you Ms Rollins, you are appreciated ❤️
By Virginia Y.