BaisiwigReviews of baisiwig.com

I am convinced the reviews on their site are paid. The wig I received was complete garbage. The tracks looked like they were thrown on there. The wig did not have the density they claimed it was supposed to have. I returned that wig a few days after it was delivered to me. They have their product but I still haven’t received my refund back. Don’t believe the hype. They send influencers different wigs than they send us. Never again.

I've already returned the item to the address you provided and I'm still waiting for my refund. Rest assured, if I don't receive my full refund, I will make it public and warn others about your company's lack of integrity. The item was sent back to you on November 1st, 2024.

Firstly, my order was not shipped as promised within 3-5 business days. I emailed them and was told that the product was popular and sold out. Therefore, they had to customize it for me, too many packages needed to be shipped, then the shipping had been delayed, but they would call Fedex and push it through, if I could pls wait a few more days to receive it. I was over all of the excuses from Ashley Li. Well, about two days later, the order did arrive with some cheap gifts and 2 horrible, synthetic, off-centered, non-curled, dry wigs! The one wig I ordered looked NOTHING like the picture and the other one I didn't order--well...I don't know what THAT was! I was so devasted and extremely upset that I paid a little over $80.00 for this terrible product(s). So, I researched and researched for the return address and found it to be in China, even though the ads say sold/shipped from the U.S. Anyway, I immediately emailed them reiterating their drawn-out return process and asking for a sufficient return address. This is what I was told verbatim: "I would you like to let you know that Returning is based on the hair is original unwashed, uncombed and unused. Normally we don't recommend returning. Since we had already paid for the shipping fee when we sent the package to u. The buyer needs to pay for the shipping fee for returning. It takes for a long time also has a risk of lost. Would u please consider to keep the hair, I will apply for a compensation for u and give you a nice discount in next time you if we can make an agreement. Hope to hear from you soon" Like-They bank on customers giving up! The "good" reviews are absolutely FAKE! NEVER-EVER-EVER-PURCHSE FROM THIS COMPANY, PLEASE?!

I ordered a wig and paid extra for a return label. I sent pics of the wig I got and of the wig that I was suppose to have gotten. I requested a refund and they told PayPal that I was going to drop the case. They need to be reported the BBB.

I love my hair! I got the Burmese curly hair in 20 in bundles and the hair is beautiful! Shipping took about 5 days. Thank you!

The wigs did not look like anything that was advertised. The only thing good was the extra gifts. Now I have three useless wigs. I should have checked the reviews first .

THE WORST REFUND SYSTEM EVER THEY WANT YOU TO REFUND THE WIGS TO CHINA TO DISCOURGE THE REFUND WHICH WILL COST ME $35 AND I HAVE TO FILL OUT A CUSTOMS FORM INSTEAD OF SENDING IT TO THE FULFILLMENT ADDRESS WHICH IS IN THE STATES AND WILL COST $10. THEY SENT ME AN EMAIL BEGGING TO NOT SEND TO REQUEST REFUND AND WILL GIVE DISCOUNT IF PURCHASE A NEW ITEM THE DISCOUNT IS THE SAME AS THE WEBSITE, SO NO DISCOUNT AT ALL. IF YOU BUY A WIG PLAN ON KEEPING IT BECAUSE IT WON'T BE A REFUND

I ordered several wigs from Baisiwigs and I have not gotten the items, nor has the items shipped after 10 days. I did receive a bogus tracking number for YunExpress Tracking Service and they do not have any record of my order. I'm contacting my bank to dispute the charge because the funds have been deducted from my bank account.