Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
736 reviews
BaisiwigSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BAISI WIG is the top 10 hairdressing brand in United States. BAISI WIG strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, lace frontal wigs, closure lace wigs, full lace wigs, hair weaves, etc. BAISI WIG has won the trust and support of millions of customers, so recently there have been special fraud gangs imitating BAISI WIG website and deceiving customers, selling them at very low prices and sending wigs by very poor quality chemical fibers to buyers. . We work hard to help many fraudulent buyers fight these fake websites. Be vigilant and don't get scammed! Don't forget our official website: www.baisiwig.com
Baisiwig (baisiwig.com) has 736 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
736 approved reviews, newest moderated first
Customer service was great. Ashley was on her game!
By Tamira S.
Response from Baisiwig· Dec 3, 2025
Dear friend, we are happy to know that you are satisfied with our service! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
I have been buying hair from baisi for over 8 years. I can truly say it’s the best hair. I always get so much compliments and the quality of the is is amazing. Customer service is always 💯 ♥️
By Trisha
Response from Baisiwig· Dec 3, 2025
Dear friend, we are happy to know that you are satisfied with our service and wigs! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Worst purchase ever. I ordered my wigs a few months ago. I had braids so I didnt get to wear them when I purchased them. I thought I'll wear my wig for the first time. Oh NO!!!! they all looked horrible. Definitely not like the picture. Money down the drain. Never will I order anything else. Unsatisfied Customer
By Ruby T.
Response from Baisiwig· Dec 3, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
The wig was a complete failure do not purchase from this company old lady wigs
By vonnie N.
Response from Baisiwig· Nov 14, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
This is my second wig from Baisi Wigs. I love my first one and I can't wait to wear my next one. Ashley is great. Responds to all emails and texts, and is great to work with.
By Taisha R.
Response from Baisiwig· Nov 14, 2025
Dear friend, we are happy to know that you are satisfied with our wigs! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
The attention to details is amazing. Great customer service and very helpful. UPDATE: I haven’t received my order and whom ever is texting me now has completely changed the great customer service to poor. I will be filing a lawsuit.
By Star
Response from Baisiwig· Nov 14, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
11/14/2025 My response to your response: Insanity is doing the same thing over and over expecting a different outcome. You must be joking! Never again! Your 5 finger discount - stealing from me (with this crappy product) has taken all it's getting out of my coinage. No way! Lesson learned! 11/4/2025 Yall ought to be ashamed to call these pieces of crap wigs! Horrible products and you know it! One was short on right side and different textured hair completely from left side longer. The other one I couldn't even see into what it was supposed to be with respect to style. Absolutely horrendous quality & if it's human hair, must be from aliens. I am disgusted
By Cika
Response from Baisiwig· Nov 14, 2025
Hi dear Sorry for the inconvenience caused We will report it to our factory and improve it in the future. But normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. Could you pls try it? And if you have any question, pls feel free to contact us! We promise that we will ask our shipping department to pick out the beat quality hair and give you a nice discount for you in next order. Wish you will give us another chance! Thanks!
They were friendly and very professional
By Renee T.
Response from Baisiwig· Nov 14, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
