Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,656 reviews
Badlands RanchSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded by actress and animal activist Katherine Heigl, we create products made with some of the healthiest foods on Earth — like premium, hearty beef from suppliers who care about the humane treatment of animals, as well as hand-selected superfoods for canine health. We also make it a priority to employ safe, responsible cooking practices by slow-cooking and air-drying our dog food to ensure maximum freshness and nutritional content. It’s all the good stuff your dog needs to thrive, with none of the bad. Named for her ranch in Utah where the Heigl Family rescues animals, Badlands Ranch stands for treating every dog with love and respect. That’s why it is a proud sponsor of the Jason Debus Heigl Foundation and its rescue efforts, medical care, obedience training, and placement of dogs in happy, loving homes. With every purchase of a Badlands Ranch product, you’re not just helping your dog achieve a healthier life… you’re helping another dog in need find a forever home.
Badlands Ranch (badlandsranch.com) has 2,656 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,656 approved reviews, newest moderated first
My two boys are 15 yrs. old and they think they are puppies again. My girl is 10 yrs. old and she has her spunk back again. I can't say enough about your food. I just with you had a variety of treats for them because I like to treat them a few times a day.
By Joanne F.
Sophie is a VERY picky puppy (well she is 8) and I have never seen her stand in the kitchen and wait to be fed! Thank you for such good quality food and treats. I'm a fan forever.
By Jan
Bodhi LOVES the Badlands Ranch Liver Treats!! After I give him 3 or 4 treats, he sniffs my pockets and licks every trace of them from my hands! Such a great reward for good behavior!
By Kathy M.
My dogs are super picky and no matter how expensive the food cost they would not eat it. I received some treats and they finished that bag in two days it is an amazing product.
By Maria F.
My six year old havanese is a very picky eater. My neighbor suggested Badlands food and treats and I was amazed at how quickly she gobbled them up. She love the liver treats and I mix the food with her existing food. I thrilled to know that she loves them because I know that they are good for her.
By Lady M.
I had a wonderful experience with customer service who refunded my money promptly when I told them the food made my dog sick. I had to send back the bags I had ordered but other then that I got my food when they said and had no problem with the return or refund. The customer service is 5 stars but alas the food is 1 star. My experience was in mid to late 2022 so its a guess to what the date was.
By Cassie “kookoo” S.
Response from Badlands Ranch· Mar 7, 2023
Hello Cassie. My name is Paige, I am with Badlands Ranch. I am sorry to hear about your pups reaction. While many of our customers pets see great results with our formulas, we do understand it may not be best suited for all pets. For this reason, we stand by our 90 day money back guarantee. I am happy to hear that on our agents was able to assist you with your return and refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
My 3 Yorkies love the Liver Super Food Bites. Being a freeze dried product makes me super happy because it is a single healthy ingredient and easy on their small teeth. It is an excellent training treat as well since they are crazy for it. The only downfall I see is that sometimes I end up with a bag that is broken down to a lot of crumb sized pieces making it harder to use in training. Thank you for focusing on healthy foods for our 4-legged family members!
By Kara R.
Both of my boys love the food! I give it to them as treats or on top of their existing dry food. Thank You for coming up with a great product!
By Diana R.
