Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
42 reviews
BACtrackSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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BACtrack (bactrack.com) has 42 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
42 approved reviews, newest moderated first
Bought the BACtrack S80 because apparently “trust me, I’m fine” doesn’t hold up in court or marriage. This little gadget has probably saved me from explaining to a state trooper why my jacket smells like mezcal and bad decisions. Reads faster than my conscience and more accurately than my buddy Steve. 10/10 — would recommend for anyone who’s ever said “I’m good to drive” while holding a taco in one hand and hope in the other.
By Craig S.
I have owned multiple devices from BACtrack and I highly recommend using their products. They are reliable and provide recalibration at a reasonable price. Their new device provides a timer that shows when you'll reach 0.00% sober. This allows you to start sobering up and give your friends and family a time of expected arrival at home or your destination.
By William
Fast, efficient ordering and delivery. Great customer service.
By Paul
I keep the product in my truck and use it every time I drink. It’s much cheaper than getting a DUI any day. Well worth the price and I highly recommend the product.
By Clif
Bought my second BACtrack. Great tool to check to see if you are OK to drive. Takes the guess work out of weather you are ok to drive. Whenever we go out to dinner or for just drinks I make all drivers use the BACtrack to make sure they are OK to drive.
By George W.
Terrible service that doesn't provide accurate results. The monitors are off all the time and have to be recalibrated. When they say just a picture is supposed to be sent to the monitor, they actually send video! Total scam, never ever use this misleading service
By Daniel C.
Response from BACtrack· May 13, 2025
Hello. Thank you for the feedback and we are happy to help answer any questions you may have regarding the service. Please note that we do display on our site that it is a video recording and we also have independently verified technology as well. If you have additional questions, please reach out to our support team at [email protected] and we are happy to help clarify anything about our service.
Great product! Reasonable price, quick delivery. Very trustworthy tradepartner.
By Stein
, At BACtrack, transparency is core to how we do business. The Terms of Service (“Terms”) that govern your purchase and all continued or future use of your BACtrack product, the BACtrack mobile apps, website, and cloud services have been in place since December 5, 2024 and have not changed. Read the full terms Key points for convenience: Disclaimers / Limitations / Waivers / Indemnification (Section 7) Agreement to Binding Arbitration (Section 8) Notices (Section 10) By using the product, BACtrack apps, or any connected services after receiving this email, you agree to these Terms. If you do not agree, simply discontinue use of the product or service. Our customer-care team is available at legal@bactrack. to answer questions. Thank you for being part of the BACtrack community.
By Toby G.
Response from BACtrack· Apr 28, 2025
Hello, Thank you for your feedback. We would like to know a bit more about your issue and make sure you are set up on the right product or service for you. Please reach out to our support at [email protected] and we will be happy to help.
