I really like this service
I really like this service! It’s super cool and convenient, I wish you could accept small & lightweight furniture because I do have a few more things I’d love for you to take!
By Kait S.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
213 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Backflip is listed under Appliances & Electronics.
Backflip (backflip.com) has 213 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
213 approved reviews, newest moderated first
I really like this service! It’s super cool and convenient, I wish you could accept small & lightweight furniture because I do have a few more things I’d love for you to take!
By Kait S.
Easy to schedule, love the constant updates via text. Very convenient, would recommend!
By Jess
I loved the ease, quickness and fairness of this process. This helped me declutter a bit and gave me a little money in my pocket; also very quickly.
By Bry
Exchange was quick and easy, all I had to do was pick a time slot and they came to me to pick up my unwanted items. I was paid fast, and my unsold items were returned to me. 10/10 would do again.
By Haley G.
I love this service and the convenience of it. It gives me the chance to get rid of a lot of clutter, at the same time giving me a few dollars back in my pocket.
By Diamond-Back D.
The process was very quickly and the directions on how to set up the pickup and pricing of items and payment were very clear and concise. Also loved to see driver on way and time of arrival was on point. The driver was very professional who advised me of his arrival and took pictures and picked up my items at front door. Everything stated online was correct and most importantly, got my quote as stated and was paid by the method I chose within 48 hours. I plan on using this service again. Great job . Have sent out referrals.
By Jowil
My experience was quick, efficient and customer service was wonderful. Would I refer a friend, the answer is YES. Was my experience awesome, YES! Will I use the backflip again? YES
By Amy R.
Very hassle free i love the fact they come to pickup the merch and next thing you know u already have your money in you account
By Erick G.