Cool service!
Quick delivery & Excellent service! The staff has kept all of their promises. This store is much better than the neighboring furniture stores, who were unreliable…
By Nel
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
17 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We sell only brand-new merchandise. All the brands we sell carry the full manufacturer's warranty. We stand behind the quality of every piece of furniture on our site. Whether you are interested in our products, thinking about buying, or just want to talk about your current order with us, our team is available to you. Give us a call! Our Customer Service is available at 855-815-6395 from 10:30 a.m. to 7:30 p.m. PST on weekdays and 10:30 a.m. to 6:00 p.m. PST on Saturdays and Sundays. Or send an email to [email protected].
B/A Stores LLC (ba-stores.com) has 17 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
17 approved reviews, newest moderated first
Quick delivery & Excellent service! The staff has kept all of their promises. This store is much better than the neighboring furniture stores, who were unreliable…
By Nel
A nice place to buy the futon. Very good customer service, great delivery.
By Moris O.
The atmosphere in the store was welcoming, I experienced a lot of items and finally order from their online store. The ordering process was convenient, and delivery was quick.
By clnstvnsn007
Quick shipping, bed is as advertised, easy to assemble, looks darker them online, but I love it, specially with the low profile Serra mattress I have,,,
By Venie
Immaculate service! Movie sofa bed with storage was delivered and assembled in my studio in West Village at no time,
By Wilder
I found a beautiful sofa bed perfect for my small living room. The sales person was very helpful not pushy at all. The sofa was delivered and assembled without any problems. i will def buy all my furniture from them in the future.
By zak
It was supposed to be my birthday gift. The sofa was backordered, and we were supposed to wait for 2 month to get it. After the long long anticipation we find out that our order gets canceled without even notifying us. Turns out they don't have it, and probably will never have, even though it's listed on their website. We are really disappointed by this seller- all this wait and all for nothing. It was the worst experience ever. NO communication on the order status and misrepresentation of the product availability on the ordering page.
By Marina
Impressive selection of quality furniture. I have ordered a table set from them and it arrived in a top-notch condition. Will definitely use in the future.
By Alana T.