Great Customer Service
I was in the search for a diamond that I could afford and they really helped me out. A customer service representative named Shane really helped me out by giving me good options to choose from.
By Jose De La C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
695 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy from a stunning collection of diamond jewelry, diamond engagement, certified loose diamonds & wedding rings, loose diamonds, gold jewelry, jewelry gifts, gemstone & pearl jewelry crafted in gold and platinum.
B2C Jewels (b2cjewels.com) has 695 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 652 reviews with 5 stars · Clear filters
I was in the search for a diamond that I could afford and they really helped me out. A customer service representative named Shane really helped me out by giving me good options to choose from.
By Jose De La C.
I'd like to thank Simon, Shane, Rio, Melwin, and the rest of the B2C Jewels team for making my experience pain-free. They provided me with great service, offering objective opinions of diamonds that I was considering, emailing me images of diamonds, and suggesting diamonds similar to what I was in the market for. Most importantly, they didn't go for the hard sell, yet they helped me maximize and get excellent bang for my buck. I am thrilled to say that the diamond I purchased was appraised for more than I bought it for. So I am extremely happy with my decision to buy online and from B2C.
By Fred
I had a great experience with B2C Jewels thanks to Anthony. The shipping service, their costumer relations, and most importantly the diamond itself are outstanding. Nasuh
By nasuh
I received exactly what I ordered. Great pricing and customer service.
By David A.
The ring looks great, and the service provided by Simon was also great...made my purchase experience feel easy and secure.
By Beto
The service from start to finish was great. Will definitely do business again. Nick was very professional and prompt. Thank you.
By vincenzo M.
Very helpful staff. Not pushy. Very satisfied with b2cjewels.special thanks to ANTHONY answered all of my questions with kindness and patience. Would definitely purchase again from b2cjewels with extreme confidence.
By Sal C.
Purchased a 5 carat Radiant diamond from Rio at B2C Jewels and I promptly received it the next day. I searched many online websites and found B2C to have the best prices and diamond selection available. I was promptly informed when my order was processed and provided a tracking number. They do an exceptional job of packaging the shipment and followed up with me afterwards to make sure I was pleased with the diamond. I highly recommend B2C Jewels and couldn't have had a better buying experience!
By Morgan K.