Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
91 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Azores.com Travel & Tours is the world’s leading destination for planning travel to the nine breathtaking islands of the Azores, set in the heart of the Atlantic. More than just a travel website, we offer a deeply personal approach—combining unmatched expertise with genuine care for every traveler we serve.What truly sets Azores.com Travel & Tours apart is our commitment to you. From the moment you begin planning to the day you return home, you’ll never feel alone in discovering this extraordinary paradise. Whether you book directly through our site or choose to work with our dedicated team, we are with you every step of the way—before, during, and after your journey—ensuring a seamless and unforgettable experience.Azores.com travel portfolio includes private guided or self-guided tours of one or more islands in the Azores, as well as Azores group tours.Looking to expand your adventure? We’re always happy to help you extend your trip to mainland Portugal and/or the beautiful Madeira Islands, creating a truly complete Portuguese journey.
Azores.com (azores.com) has 91 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
91 approved reviews, newest moderated first
Our sales representative was very helpful and knowledgeable in getting us the best deal possible for our trip. She went above and beyond to accommodate us. My husband and I were travelling with our son and his family.
By Mr. Valentino M.
Response from Azores.com· Mar 28, 2026
Dear Mrs. Mansey, Thank you very much for taking your time to write this kind review and for planning and booking your trip with us. It was a pleasure. Best regards, The Azores.com team
I own a tour company in New York and wanted to tour the Azores to assess if this destination would offer an amazing experience for my travelers. The answer is ABSOLUTELY! Eunice planned an excellent itinerary for my 'scouting' trip. I explored three islands and all of the hotels were outstanding. The planned activities, flow of the itinerary and my two guides were excellent. I highly recommend this company. I am now bringing a group of twenty guests to explore the Azores in May.
By Edventures
Response from Azores.com· Mar 28, 2026
Dear Dorothy, Thank you so much for your wonderful review and your kind words about Eunice. It was a pleasure to help you plan and book your itinerary. Really appreciate your recommendation. Eunice and all of us at Azores.com
From the first email exchange inquiring about a possible trip to thd Azores to the final changes, Katarina was amazing. We had an unusual trip planned in that we flew into Sao Miguel and left on a friend's sailboat from Terceira. She was able to make several changes after the initial booking to accomodate us seamlessly. The guides on each island were friendly and knowledgeable. The accommodations were comfortable, clean and in great locations. We have recommended Azores.com to numerous people!!!
By Dorothy
Response from Azores.com· Mar 28, 2026
Dear Dorothy, Thank you so much for your wonderful review and your kind words about Catarina. It was a pleasure to help you plan and book your itinerary. Really appreciate your recommendation. Catarina and all of us at Azores.com
Great guides, well planned itineraries, flexible.
By Knut B.
Response from Azores.com· Mar 28, 2026
Hello Knut, Thank you very much for your review. It was a pleasure helping you. All of us at Azores.com
Our trip to the Azores was beyond amazing. The hotels chosen were very clean and quaint. Staff were friendly and accommodating. The guides were all very knowledgeable and were happy to answer all our questions and assist us throughout. The points of interest were all very enjoyable and our guides made the experience personal to our preferences. There is so much to see that another trip is definitely a must. Thank you Catarina.
By Cecilia V.
Response from Azores.com· Mar 28, 2026
Dear Cecilia, Thank you so much for your wonderful review. It was a pleasure to help you plan and book your itinerary. We will be here for a repeat when you are ready. Catarina and all of us at Azores.com
Responsive and helpful. Made things easy
By Mike
Response from Azores.com· Mar 28, 2026
Hello Mike, Thank you very much for your review. Your team at Azores.com
We took the independent tour, with hotels and cars arranged for us. All worked perfectly and trekking around was a wonderful experience.
By John O.
Response from Azores.com· Mar 22, 2026
Thank you John for taking your time to leave us a review. It was our pleasue to help planning and booking your trip.
I have just returned from my third vacation to the Azores using Azores.com discovering family history. I found Eunice and Catarina to be very professional and willing to do whatever was necessary to create the perfect experience. The hotels were wonderful and the knowledgeable guides were beyond amazing! The tours are private which gives you the opportunity to personalize the adventure. Azores.com gives you the most magical experience at a fair price and I can’t wait to return to these beautiful islands.
By Victoria M.
Response from Azores.com· Mar 22, 2026
Dear Victoria, Thank you very much for your repeat business and kind words about our service and Eunice and Catarina. It is always a pleasure to help customers such yourself. It makes it all worth for us. Your team at Azores.com Travel & Tours
