Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
815 reviews
AylaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ayla, we think that a great beauty shop shouldn’t just deliver the most effective non-toxic products in the world. So we also deliver the most well-informed, personalized guidance — turning the simple search for a product into an enlightening journey.Browse our expert-curated range of the most effective and good-for-you beauty products from around the world: each one was chosen for our shelves for a specific reason. If you'd like more guidance at any point, take a bespoke journey with us by ordering custom samples created just for you. You can also get a list of personalized recommendations from our rigorously trained Guides. Either way, we're always available to help you get the best results. Call, email, or visit us at our San Francisco studio — our current store hours are M-F from 10am-5pm, and we're located at 1825 Bush Street in San Francisco.Please note that we are not related to a company based in Australia with a similar name.
Ayla (aylabeauty.com) has 815 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 773 reviews with 5 stars · Clear filters
I had heard about this company on the Yogaland podcast. I was looking for a new sunscreen so I figured I would check it out. The site was easy to use had great descriptions which made making a decision easier and my order was processed immediately.
By Denise
Response from Ayla· May 12, 2023
Thank you, Denise! We are happy to hear that you found a new sunscreen you are excited about!
Excellent customer service . Warm and friendly.
By Myrha O.
Response from Ayla· May 12, 2023
Thanks so much, Myrha!
Products arrived super-fast and very well-packed. Looking forward to using them.
By Pat
Response from Ayla· May 12, 2023
Thanks, Pat! We hope you enjoy your products!
I love that all the products are naturally sourced and emphasize that purity. I have recently begun moving toward more natural skin products including fragrances. Love the products and the site.
By Newbie to natural P.
Response from Ayla· May 12, 2023
Thanks for the feedback! We are so happy to hear that you are finding some new products that you are excited about.
I prefer clean, high quality ingredients, fascinated by European and American brands that offer such products, Ayla is the place to find them
By Sofia H.
Response from Ayla· Apr 14, 2023
Thanks, Sofia! We're so glad you found what you're looking for! Always happy to help.
Orders arrive within a couple of days from ordering. Very prompt! Absolutely enjoy the fact that I also get 3 samples with each of my orders. The BEST!!
By Sharon R.
Response from Ayla· Apr 4, 2023
Thank you so much, Sharon!
Orders are filled and shipped so fast and there is always someone super knowledgeable and available by phone to answer questions and they are always super patient.
By Tracy H.
Response from Ayla· Apr 4, 2023
Thank you so much, Tracy! We are always so happy to help.
Great products, helpful staff, good order communication!
By As
Response from Ayla· Apr 4, 2023
Thank you, Amaris! So glad to hear it!
