Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
815 reviews
AylaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ayla, we think that a great beauty shop shouldn’t just deliver the most effective non-toxic products in the world. So we also deliver the most well-informed, personalized guidance — turning the simple search for a product into an enlightening journey.Browse our expert-curated range of the most effective and good-for-you beauty products from around the world: each one was chosen for our shelves for a specific reason. If you'd like more guidance at any point, take a bespoke journey with us by ordering custom samples created just for you. You can also get a list of personalized recommendations from our rigorously trained Guides. Either way, we're always available to help you get the best results. Call, email, or visit us at our San Francisco studio — our current store hours are M-F from 10am-5pm, and we're located at 1825 Bush Street in San Francisco.Please note that we are not related to a company based in Australia with a similar name.
Ayla (aylabeauty.com) has 815 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 773 reviews with 5 stars · Clear filters
Great selection of clean beauty and wellness products. My items always arrive quickly without any problems. The samples they give out have helped me to find new great products.
By Gala M.
Response from Ayla· Apr 18, 2024
Thank you for your kind review!
I read Dara's Sunday newsletter, and when she promised a mascara that wouldn't end up smeared under my eyes (Eye of Horus), I had to give it a try. The product 100% lived up to her accolades. Dara has my trust and appreciation!
By Andrea
Response from Ayla· Apr 18, 2024
We love the Eye of Horus mascara and Dara's newsletter is always SO GOOD. Thank you so much!
I like the fact you don't have to wait a long time for your purchase.
By S. H.
Response from Ayla· Apr 11, 2024
We try to be quick :). Thank you!
The products and the service are both top rate.
By Francine P.
Response from Ayla· Apr 11, 2024
Thanks so much for the kind review
Customer service was very nice. The consultation was complimentary and directed me to the right products
By Terry B.
Response from Ayla· Apr 11, 2024
Lovely working with you :)
Super som spokojná
By Michaela K.
I love the Twelve Beauty Rebalancing Serum! My pores look substantially smaller and my face is smooth and more clear.
By Alicia
Response from Ayla· Apr 11, 2024
We love it, too! Thank you!
Ayla is a great source for excellent beauty products with high quality ingredients. They carefully curate the brands that they stock. The ordering process on their website is very easy and delivery is quick. Their customer service and product recommendations have been helpful. Highly recommend them!
By Sally B.
Response from Ayla· Apr 11, 2024
Thank you so much Sally!
