Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
152 reviews
AVOXISelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moving your communications to the cloud doesn't have to be difficult, or expensive. With AVOXI, we enable your company to work anywhere at any time with our global voice and contact center solutions.
AVOXI (avoxi.com) has 152 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
152 approved reviews, newest moderated first
Our company recommends the use of the services of AVOXI which is a reliable leader in cloud communications and VoIP business service. We feel very confident to have the support of AVOXI which is growing every day.
By Nickol S.
Excellent, fast, and prompt service
By Benjamin B.
Response from AVOXI· Feb 22, 2022
Thanks for the review, Benjamin!
I purchased a number from Avoxi for a new business venture. I chose Avoxi because the site looked good, and I could not find any negative feedback about them online. Set-up and installation were very quick within one hour, I tested the number, and all was to my satisfaction. I added the number to my website, social media and ordered custom business cards, mugs, pens and mouse pads with the new number featured. I received a welcome e-mail from my account manager (Markus Vogt) and a welcome e-mail from the CEO (David Wise) - this seemed a nice touch. Three days later, I received an e-mail saying my number had been disconnected and a refund issued. The reason stated was "unable to verify your business purpose of the number". At no point on the order was I asked what my business plans were, and there was no warning of disconnection. Totally unprofessional. It's been two weeks now, I have e-mailed both the account manager and CEO multiple times. Complete silence, no replies or acknowledgement whatsoever. Even support haven't bothered to reply. On Friday, I received my order from VistaPrint of mugs, business cards etc., for which I paid $172. Useless as my telephone number no longer works! I do NOT recommend Avoxi at all, they have seriously impacted my new business and left me out of pocket by $172. They do not answer support messages and do not seem to care about customers at all.
By Tom
Proven service and support
By Customer
Response from AVOXI· Nov 3, 2021
We're so glad to hear it! Thanks for your review!
An easy-to-use service with a responsive support team. Avoxi Genius offers lots of possibilities and allows us to customize our setups ourselves completely.
By Michiel C.
Response from AVOXI· Oct 15, 2021
Hi, Michiel! Thanks for taking the time to leave a glowing review! Happy to hear you're enjoying our product.
Avoxi has a remarkably responsive and effective technical support team. They answer the phone all times of the day or night and will do their absolute best to solve your problem right then and there. If they cannot, they will give you a time line for a solution and the company usually meets that time line.
By UNMH Birth C.
Response from AVOXI· Oct 15, 2021
Thanks so much for the review! We're always working to improve our support for our customers. Feel free to reach out to [email protected] with any concerns so we can make sure we're providing a 5-star service and product!
AVOXI IS A GREAT SERVICE PROVIDER. IF I EXPERIENCE ANY DIFFICULTY THE TECHNITIANS RESOLVE THE PROBLEM PROMPLY.
By Network D.
Response from AVOXI· Oct 15, 2021
Thanks so much for taking the time to review! We look forward to continuing working with you.
What i feel personally is Avoxi offered cheap SIP connections when compared to other SIP providers. But we have latency issues in Avoxi SIP and we cannot fix it with the help of Avoxi support team also by our networks team too which feels kind of low quality.
By Daniel Raj D.
Response from AVOXI· Oct 15, 2021
Hi, Daniel. Thanks for taking the time to provide your feedback. We're always striving to improve the product and service on all fronts. Please reach out to [email protected], and we'll work to resolve your issues.
