AVOXIReviews of avoxi.com

Customer service is just fine. Usability is complicated. Billing is not very transparent, added monthly admin fee after 1-2 month usage and additional jargonised fee 'intfee'. Can't really trust them.

Two months after opening the account they quietly added a monthly "administrative charge" on the invoice. They do not disclose when you sign up. When I complained they said it is because administrative costs have been rising. Why is it then that for new customers as of right now, there's no mentioning of this. It's really shady deceiving revenue generating practice - get your customers sign in and then milk them when they would accept hundreds of dollars rather than bother moving. Bad practice. It eroded my trust in this company, and we will be moving when we find a time to invest. This month they also introduced a second tiny monthly fee of $3.74 which they call "IntFee" whatever this means. I'm not going to contest this. I'm moving my account elsewhere. I really do not understand how you can build a foundation of your business based on deceit. Avoid Avoxi at all costs.