Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
Avi & Co.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Avi & Co. is one of the most highly trusted luxury watch retailers located in the heart of the Diamond District in Manhattan. We sell an incredible selection of hard to find timepieces such as Richard Mille, Patek Philippe, Audemars Piguet, and Rolex. We treat our customers like family and aim to build long-lasting relationships. Our mission is to give you the most memorable and stress-free shopping experience.Our Private Upscale Showroom is modern, sleek, and trendy. You will be blown away with our elegant aesthetic and attention to detail. Through personalized and private viewings, we’ve helped thousands of customers choose the watch of their dreams. We ease the pressure of buying a watch by allowing each client to unwind with a cup of coffee or a glass of Champagne and making them feel right at home.“Our clients who visit Avi & Co. are local and global travelers, they are always looking for the most unique and best experiences in the world, and that’s what we intend to deliver” says Avi Hiaeve, CEO/Founder. With our specialized knowledge, impeccable skills and intuitive approach for each one of our client’s needs, we pledge to make their visit both meaningful and pleasurable.Private Viewings: Mon – Thurs 10am-6pm & Friday 9am- 2 Hours before sundown.
Avi & Co. (aviandco.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 35 reviews with 5 stars · Clear filters
Finally, I found and acquired the rare, exceptional and limited edition timepiece at Avi & Co. Anaje gave me competent advice, was very helpful and efficient. The watch arrived within a few days. A pleasure to work with her again in the future.
By Alex B.
During the early covid stages while every store was closed I was online shopping for a Rolex. I can across AVI&CO and called the number. A woman by the name of Diana picked up and immediately showed amazing interested and willing trying to help me pick the right model. After shopping around elsewhere , Diana would follow up with me weekly sometimes more than once a week showing me different models that suits my style. When everything opened I made an appointment to finally meet her at the beautiful luxurious boutique they have in the diamond district. I picked my dream watch with Diana’s assistance and help. I highly recommend anybody that’s interested in selling or buying to go through AVI&CO and specifically Diana. I can’t wait to purchase my next watch from them again!
By Ioannis
Avi & Co. nailed it! When a Rolex dealer told me it could take 9 months to fulfill my order, Avi & Co. did it in 2 weeks! Amazing customer service and extreme follow-up! I will never use anyone else to get my watches!
By Andrew G.
Thank you Anaje for the amazing support both during the purchase and shipping process!!! I can’t say enough about your professionalism and knowledge with regards to the time piece I was looking into. You’re my new go to from here on out!!!
By Jose B.
Response from Avi & Co.· Aug 6, 2020
Thank you for your kind words! We look forward to working with you in the future, you were a delight to work with.
I have recently made several watch purchases and was very pleased with every step of the process. Diana made each of my purchases seamless and she was great to work with. If you are in need of a watch I know you will be happy with your experience with Avi & Co. They also have a vast selection to choose from.
By Robert B.
Response from Avi & Co.· Jun 29, 2020
Thank you for your kind words! We look forward to working with you again.
Roman was awesome with helping me chose a watch. Very responsive, even some times late at night. I highly recommend Avi & Co to everyone
By Joel B.
Response from Avi & Co.· Jun 19, 2020
Thank you for your review and your kind words! We hope you enjoy your timepiece and look forward to assisting you again in the future!
Brian handled my deal very professionally and negotiated best price I shopped for. Happy with the product and authenticity.
By Vida Afshani H.
Response from Avi & Co.· May 18, 2020
Thank you for your feedback! We look forward to working with you again.
I ordered a beautiful AP Royal Oak Offshore online. Unfortunately, I did not think about Avi & Co. being in NYC during the height of the Coronavirus pandemic. Diana called and communicated the status of my order immediately. She informed me my order would ship as soon as possible, assuring me no one would put themselves at risk to do so. I received daily updates from Diana until and after my order shipped. The watch arrived much sooner than I expected. This level of exemplary customer service was unexpected and very much appreciated. Thanks Diana!
By Michael N.
Response from Avi & Co.· May 13, 2020
Thank you for your feedback!
