Avera GroupReviews of avera-group.com

Response from Avera Group· Jul 18, 2026

You could have contacted us directly through Best Buy where you ordered it and got a faster response than leaving a review. You put the order in during the 4th of July Holiday weekend in the USA - it shipped out right afterwards and was held up in Customs. Canada Post has it now and it's heading to you. Here is a link to tracking - https://www.canadapost-postescanada.ca/track-reperage/en/details/2002547054784361 Avera Group

Response from Avera Group· May 13, 2026

Siem, there is another company called Avera that you dealt with not us. We are a USA based company that doesn't sell any clothing and also doesn't ship to the UK. Please remove this review and post it to the correct company.

Response from Avera Group· Mar 18, 2026

This customer lives in the UAE (United Arab Emirates). They have been contacting us for a month about a transaction they did not do with our company. We do not sell in the UAE and have never shipped there. We informed the customer and they simply won't accept it. We don't even sell Cerave products. He commented in our system that he used an app called Tabby to buy the products. Tabby is only available in the UAE. Unfortunately the customer won't remove this review. Please disregard it.

Response from Avera Group· Mar 18, 2026

Thank you for your review.

Response from Avera Group· Dec 25, 2025

Shari, I wish you had reached out before posting a review. There is a TSC support messaging system where we can resolve these issues very quickly. Please reach out with your full name and and order number so we can trace your package and get this resolved.