That they sale non functioning parts
I purchased a alternator day before yesterday from the AutoZone store # 821 I put it on correctly but the next day I was on my way to an appointment and my DIC lite up saying service charging station, my stability track lit up, and my car lost power in the middle of the street. When I got it to the store and the alternator was tested it tested as a bad alternator, so they agreed to replace it under the warranty, so both me and my wife were excited because we only have one vehicle at the moment and we use it to get to work each day. As our excitement hightens and I go to remove the alternator so I can get my new one, I was stopped and told that it came from the Northglen store and because of that we would have to wait until the money was returned to our card which would be 3 or 4 days, which means that we both would have to find a way to work and back afterwards. We don’t understand how that is our fault, because were made to suffer because of a product that we purchased, and the rest of where it came from, we both work in different cities from where we are employed and now we maybe on the verge of losing our jobs because of this unnecessary delay. We could have been allowed to receive our part and then the store shouldve had to be the one that has to deal with this issue, not us the customer.
By Erocc