Quick response and vehicle picked up on time.
Called and got a truck assigned within 48 hours. Shipper was professional and pick up and delivery went smooth and ata great price!
By Scott B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
509 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
509 approved reviews, newest moderated first
Called and got a truck assigned within 48 hours. Shipper was professional and pick up and delivery went smooth and ata great price!
By Scott B.
I was worried about shipping my car to my son because , there are were of bad stories out there but direct express were honesty and provide great service. No price changing at all
By Tony W.
Picked up and delivered by the next day and very cooperative with last minute changes in location with the drivers. No problems whatsoever.
By Michael F.
Delivered as promised. Professional and helpful staff. Will use again.
By Young R.
The entire experience was an easy one. The customer service rep I spoke with to place the order was delightful, the drivers who picked up and delivered the cars were courteous, punctual and professional. The cars were delivered on time and in good shape. A five star experience!
By Peggy
They performed everything they promised on time with no problems.
By Curt P.
On line set up was very easy. Driver was flexible on pickup time and extremely professional. Delivery was also first class with no problems. I would deefinately use this service again.
By Charles C.
I will definitely use this company any time I need something delivered. I had my truck shipped from Jonesboro, Ar. to Savannah, Ga. The driver was very friendly and delivered my truck way ahead of schedule without any problems and for a very reasonable price. 5 Stars ***** Thanks: Robert Nail
By Robert N.