Great service
It was a great service from Ashley making the reservation. The driver was very pleasant and kept in touch throughout the transportation.
By Jose S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
509 reviews
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Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
509 approved reviews, newest moderated first
It was a great service from Ashley making the reservation. The driver was very pleasant and kept in touch throughout the transportation.
By Jose S.
I have used the service to transport my car from Chicago to Minneapolis. The driver is very professional and deliver the car within a day after pick up. No surprise and good surprise. I would highly recommend and use them to meet my future needs.
By jayanta
I have used this service several times and have never had an issue with pick up or delivery.
By Jeff
My driver arrived two days earlier than the estimated day. As I was also driving across country, I was not there to meet my car note did I know anyone else in the area. He was really great about waiting a day for me to arrive. Great service.
By Jen
Easy set up, good customer service. They were s day esh licking it up and got my car across the U.S. In a timely manner. Friendly driver who provided the transportation. They kept me in the loop about where my car was and was very helpful when I had questions. Great price. Choose them!
By Tia J.
We shipped two vehicles from New York to Florida. We left the day after the cars did and they got to Florida before we did. The driver was very accommodating and friendly. One of our vehicles was a classic mustang, which we were worried about in an open carrier. The car arrived in the same condition that we left it. They took extra care knowing how much the vehicle meant to us. We highly recommend this company and would definitely use again. They also had the best rates.
By Vernon D.
Truck showed up first day of possible shipping day......and made it to Texas from nc in less than two days was a perfect issue free transport.
By allan
Direct express transport delivered what they promised, on time and safely transported. They had the best quote, couldn't ask for a better transport company.
By Courtney T.