Transport 1988 Mustang
Direct Express handled the request professionally and assigned pick-up in a very prompt manner.. No complications recorded and arrived to final destination ahead of time.
By Mike D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
509 reviews
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Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
509 approved reviews, newest moderated first
Direct Express handled the request professionally and assigned pick-up in a very prompt manner.. No complications recorded and arrived to final destination ahead of time.
By Mike D.
The team of drivers were cordial, thorough and detailed in the explanation of their services and planned itinerary. They delivered as described at times that were appropriate and convenient. The process could not have been more stress free.
By jcangemi
Very happy with the whole experience! They delivered the car in the time frame promised. Was hassle free, best price I could find on the internet. I would definitely use them and recommend them to anyone that needs this service.
By Julia C.
I was worried about moving my car across country. Direct Express Auto Transport had the best pricing, and overall customer service. Jessie was very professional, and my car arrived promptly in the same condition I left it. Overall communication with the company was excellent, I will definitely use this service in the future if I decide to move a long distance again.
By Amanda E.
excellent and professional customer service, fast pick up and delivery, reasonable price, no hidden charges, will recommend to friends and will use again for sure!!
By Boris Fan L.
I have used direct express auto transport twice now and I was absolutely pleased with both transactions. My car was picked up and delivered on time and the drivers were extremely helpful. Will use again.
By Kevin S. S.
Communication was amazing, from start to finish. Driver gave me constant updates during the trip which was an amazing peace of mind and he made it on time and safely to the delivery spot. I would recommend them and will use them again. Order #154108
By Sebas
Good broker need to hire smarter driver who know how to drive an electric car
By Dominic