AutoProtect USAReviews of autoprotectusa.com

These people are terrible. They are a scam and harass you. When I tried to cancel the policy they conned my mother into getting they were so rude. It took 4 calls and each person was more rude than the one before. One hung up on me. Do not let them con you into giving them one cent!!

AUTO PROTECT USA, this company is terrible. They use the same exact excuse with their contract holders to deny claim for people vehicles, just read the reviews, the clause that they use, if an outside entity causes the issues, they will deny your claim, if this has happened to you, contact THE BETTER BUSINESS BUREAU.THE FEDERAL TRADE COMMISSION also THE FEDERAL INSURANCE COMMISSION, Together we can stop this horrible company

It’s just so much information thrown out at a client it takes a lot to comprehend & make a financial decision in one phone conversation

Easy process. Bought coverage for my 2022 M4. Nice and friendly people.

Auto protect is a lone shark company. People beware. I have paid nearly all the $3000 fee to this company and I finally had 1 tiny claim todate: may 1, 2025. I will cancel. Nissan dealership service dept. Can NOT get an approval or denial on my claim. Nissan dealership found out what is wrong with my truck: it needs a new thermostat but after many calls to auto protect approval or denial NEVER ANSWERED. I tried calling them as well and I got the 3rd degree with auto protect. They were asking me many many "you are being recorded questions" they want to find any loophole to DENY MY SMALL CLAIM even though I am almost all paid up. I was so mad .... questions questions questions!!!!!! I ONLY CALLED FOR A SIMPLE "ANSWER" ARE you approving dealership claim?????? Their answer " you have to wait 2-3 days for our review of dealership claim they turned. My truck has been at dealership 1 week AND STILL NO WORD FROM AUTO PROTECT!!!! I NEED TO CANCEL THIS HORRIBLE POLICY. CUSTOMER SERVICE WILL TRY TO GET OUT OF PAYING CLAIM. YOU WILL NEVER GET AN ANSWER FOR CLAIM TURNED IN BY DEALERSHIP FOR REPAIRS. I HAVE CALLED MANY TIMES AND WAS ONLY PUT ON HOLD. DEALERSHIP HAS NEVER RECIEVED ANSWER, NOR PAYMENT. I BELIEVE IN INSURANCE.. BUT INSURANCE DOES NOT BIEVE IN ME, NOR NISSAN DEALERSHIP. PEOPLE PLEASE DO NOT PAY THESE LONE SHARKS!!!!!!!!!!!!!! THEY ONLY ANSWER WHEN YOU ENROLL TO TAKE YOUR MONEY BUT NEVER PAY FOR CLAIMS.

BBB website is in total disagreement with your rating. I checked after getting a so-called FINAL NOTICE letter -- FOR A MODEL CAR WE NEVER OWNED OUR ENTIRE LIVES!

If I could give them a -0, I would! Feel as though this company is harassing/bullying me by using SCARE TACTICS! I DO NOT need a company that I don’t even know, telling me that I am neglectful. I have reported them to the BBB and the FTC on a couple of occasions and they still send their “IMMEDIATE RESPONSE TO THIS NOTICE IS REQUESTED” form. I plan to report them again! This is BLATANT HARRASSMENT AND INVASION OF PRIVACY! They claim to delete your car info, which they have on file on a specific date. How did they obtain information about my car info in the first place? I find it interesting that they keep sending the same form yearly and sometimes a few times during a year! THEY NEED TO BE STOPPED!

Worst company ever they still haven’t given us a refund they told us we had to wait till January 3 months to get our money back so it’s January I find out we still won’t get our refund for at least 2more weeks because they have to calculate the mileage etc what a Joke they are awful so after their so called calculations we probably won’t get any refund we never used them for anything so there is nothing to calculate