Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
302 reviews
AutoLeapSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AutoLeap is an award-winning, cloud-based shop management software. It has proven to be a game-changer for thousands of auto repair and tire shops across the USA and Canada. AutoLeap enables new and expanding shops to modernize daily operations and boost profitability with powerful shop management features, multi-location functionality, an easy-to-use interface, and responsive support.Within a year of using AutoLeap, businesses have reported increased revenue, higher profit margins, decreased no-shows, higher estimate approval rates, fewer admin hassles, and more time freed up to spend with family and friends. What’s making this possible? The magic is in AutoLeap’s comprehensive suite of features. This includes: Estimates: Build estimates quickly, accurately and easily with AutoLeap’s built-in parts libraries and labor guides. Send estimates directly to customer phones via SMS and email for approval.Technician App: Want to boost technician productivity? With AutoLeap's Tech App, you can assign jobs, run inspections, track time logged against a service, and much more!QuickBooks:Eliminate double entry and human error with AutoLeap’s QuickBooks Online integration. Automate data sync, capture invoices and payment data and track your cash flow. DVIBuild trust and drive sales by leveraging the convincing power of photos, videos, audio recordings, and text notes with AutoLeap's Digital Vehicle Inspections (DVI). Scheduling: Streamline your shop's calendar for the coming days, weeks, and months with AutoLeap.Categorize every job and include detailed notes to give your team the context they need to get started.Invoices: Instantly convert estimates to invoices with a single click, send digital invoices to customers via text and email, and track payment status in real time with AutoLeap.Payments:Simplify your payment process, empower customers with digital and in-store card payment options, and protect your repair business with secure online payments.Reports: Know your exact s
AutoLeap (autoleap.com) has 302 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
302 approved reviews, newest moderated first
The onboarding team was very helpful and made the website easier to understand. The included curriculum and videos, as well as the live chat feature help with quick questions too.
By customer
Response from AutoLeap· Dec 24, 2025
Thank you for sharing this. We’re glad to hear the onboarding team was helpful and that the curriculum, videos, and live chat made things easier and supported quick questions along the way. Best regards, Team AutoLeap
The onboarding team really empowered my trust in the autoleap software. Emilie is amazing to work with. She went above and beyond to ensure that my team and I are proficient and confident with the software.
By Eugene
Response from AutoLeap· Dec 24, 2025
Thank you for sharing this. We’re so glad to hear AutoLeap helped you organize your operations and that the onboarding experience built your confidence. Emilie will be thrilled to hear your kind words—she truly goes above and beyond. We’re grateful to support you and your team. Best regards, Team AutoLeap
Easy to use and great support. Moving from a system that we have been using for 20 plus years to AutoLeap has been a surprisingly streamline process. The AutoLeap team has been there every step of the way answering questions in almost real time with detailed step by step answers. Great experience so far.
By Travis H.
Response from AutoLeap· Dec 24, 2025
Thank you for sharing this. We’re thrilled to hear the transition to AutoLeap has been smooth and that our team has been able to support you every step of the way with quick, detailed help. We’re glad it’s been a great experience so far and look forward to continuing to support you. Best regards, Team AutoLeap
AutoLeap was implemented at my job, the learning curve was short. The ease of use is extremely nice and I feel very confident using it. Would definitely recommend!
By Keith
Response from AutoLeap· Dec 15, 2025
Thank you for sharing your experience! We’re glad to hear that the learning curve was short and that AutoLeap’s ease of use has helped you feel confident using the platform. We really appreciate the recommendation! Best Regards, Team AutoLeap
The POS software was really easy to learn. It allows me to break apart the customers invoice in separate subcategories making it easier for customers to understand and view. Love the feature of being able to email the customer the invoice where they can pay online before the pick up their vehicle.
By j G.
Response from AutoLeap· Dec 15, 2025
Thank you for sharing your experience! We’re so glad to hear that you found AutoLeap easy to learn and that the ability to organize invoices into clear subcategories is helping your customers better understand their service. It’s also great to know that online invoicing and payment before vehicle pickup has been valuable for you and your customers. We truly appreciate your feedback and support. Best Regards, Team AutoLeap
AutoLeap implementation process was well-thought out and support has been very responsive.
By James S.
Response from AutoLeap· Dec 15, 2025
Thank you for your feedback! We’re happy to hear that the implementation process felt well thought out and that our support team was responsive throughout. Ensuring a smooth onboarding experience is a top priority for us, and it’s great to know that it met your expectations. Best Regards, Team AutoLeap
Seamless workflow. User friendly.
By M.C.
Response from AutoLeap· Dec 15, 2025
Thank you for the review! We’re glad to hear that you’re enjoying a seamless, user-friendly workflow with AutoLeap. Making everyday operations simple and efficient is exactly what we strive for. Best Regards, Team AutoLeap
While it has a bit of a learning curve, Autoleap makes sure to have lots of people to train and help onboard you with as much or little help as you need. They make sure to take lots of time to train everyone from the owners down to the techs and everyone inbetween. And if there are any questions, they go out of their way to find an answer and help. Well worth the time to learn how to use it.
By Jorge L.
Response from AutoLeap· Dec 15, 2025
Thank you for the thoughtful review! We appreciate you highlighting both the learning curve and the support behind it. Our team is committed to meeting each shop where they are and providing as much training and guidance as needed—from owners to technicians. It’s great to hear that the time invested in learning AutoLeap has been worthwhile for you. Best Regards, Team AutoLeap
