Very helpful customer service rep
Very helpful customer service rep. Fast, efficient and informative. Thank you for making my experience easier
By Reginald
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
312 reviews
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Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Automatic Door and Hardware (autodoorandhardware.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
312 approved reviews, newest moderated first
Very helpful customer service rep. Fast, efficient and informative. Thank you for making my experience easier
By Reginald
Excellent service
By Shirley
I'm just a homeowner with a broken screen door latch strike. Not so easy to find, for a guy who likes to use a manual typewriter. Your website did make it easy for me! I sent a question via email, and assumed maybe I'd have a response next week some time. Not so. It wasn't three minutes later than William J answered with two options for the best size. I am a very happy guy. The part was expensive, but worth it to me. Wonderful service! Thanks. JimW
By JAMES
Great pricing & Availability! Free Shipping really helped save costs. I will keep coming back!!
By David
No problem ordering parts
By Craig
The site was easy to move around in and the graphics were very helpful in determining which item that I needed. Check out was very easy and user friendly.
By JR
Answered my questions quickly and professionally
By Louise
They worked with me to get exactly what I needed and fast shipping will do business again
By James