Service and class
Peter- Thank you for your incredible service. Truly a best in class experience.
By D. M.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
390 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AuthenticWatches.com offers free overnight shipping & lowest prices on all swiss luxury watches such as TAG Heuer, Rolex, Longines, Breitling, Omega and more...
AuthenticWatches.com (authenticwatches.com) has 390 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
390 approved reviews, newest moderated first
Peter- Thank you for your incredible service. Truly a best in class experience.
By D. M.
Great Watch at a Awesome Value!! thanks authentic watch!!
By weil
Please keep me in the loop as I've purchased from you in the past. Good stuff, really nice inventory of merchandise. Currently seeking to purchase a Brietling Montbrilliant Datora. Almost any color, not picky about bands, have others. Deployant is preference on bracelet or rubber. Love alligator or crocodile as well. Keep sending the emails and ill3make the purchases.
By customer
Super service and very nice prices for a new Rolex. Will buy from them in the future.
By Juan
So it got to a week before delivery and they had confirmed it was in the way etc.. got an email saying it wasn't ordered and offered a refund after all the complaints I'd sent. PLEASE DONT BUY HERE This has been the worst experience of any kind of purchase in my life. I'm sure all the 5 star reviews are fake as most have no information written on them. Please please please don't buy anything from this company If this post stops just one person going through the torment I'm currently going through then I'll be content. In short, don't buy from here See they even admit that they want me to buy another watch at the cost of a few thousand dollars just to change and address otherwise they will kindly cancel the order and charge me 10%. What great policy's Since we are obligated to ship to the address provided to us by PayPal, we would need a new payment with the correct address so we can refund your original payment with the incorrect address. If you would like to proceed this way, please let us know and we will send you a new PayPal invoice to make payment with the new address. Once the invoice is paid your original payment will be refunded. Please let us know if you have any questions or concerns. ***See buy another watch and we will send it wherever, otherwise tough*** O dear and waiting for a refund after they can no longer provide the watch...good luck, 2 weeks and still nothing
By David B.
Response from AuthenticWatches.com· Sep 26, 2020
This client placed a special order with a 3 month lead time, with payment remitted via PayPal. He agreed to wait three months for the special order. Over a week later, he emailed a number of times demanding cancellation of his special order, insulting our staff, and demanding that we ship to an address other than his PayPal address (which is not possible under PayPal policies). Regrettably, both we and PayPal have policies to which the client has agreed. We presented a solution in which a new PayPal invoice can be sent so he can pay with his new address; he refused. We do everything in our power to assist all of our client's requests, and we are sorry to hear this client feels so negatively towards his experience. We do not understand the client's follow-up comment stating that we have admitted to trying to change his address for a few thousand dollars.
SIN CERTIFICADO NUMERO EDICION LIMITADA. Compré un Oris edicion limitada 40th Squadron. Lo he recibido sin certificado con el numero de edición limitada, sin el folleto que con la historia del 40th Squadron y la caja sin el emblema del 40th Squadron tal y como aparece en la página oficial de Oris.
By Cliente
Watch came in very quickly pricing was great look forward to my next purchase with authentic watches highly recommend Greg
By Pacific C.
I bought two watches and exceeded the allowable credit. Instead of canceling my order and making me split the order to follow the credit rules, AW sent my watches and charged me once. I had ample credit, but I went over their allowance and they still took care of me. Top notch.
By Michael