Fast delivery and service
Fast delivery and service
By Andrei V.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
161 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Autelpilot, an Autel Robotic Official Authorized Dealer. Shopping Autel Robotics drones/quadcopters and accessories at the best price at autelpilot.com. Check out EVO II Drones, EVO Drone, X-Star Drone, EVO & EVO II accessories, and more products now!
Autelpilot (autelpilot.com) has 161 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
161 approved reviews, newest moderated first
Fast delivery and service
By Andrei V.
This drone is amazing! Extremely stable in windy/gusty conditions and you can’t even tell on the camera that it is windy/gusty. The camera is amazing and produces extremely clear pictures/videos.
By Chris K.
Well built with easy to use interface and controls. Not impacted by geofencing. Camera is very good, but not great. Still an excellent investment.
By Peter
Easy purchase great quality
By Mundy_925
Information displayed on your web site along with the choices I made during the purchase and checkout are misleading and as a result I did not receive what I expected to receive according to the information displayed and presented on your web site. Comments received from one of your sales representatives came across as offensive with little to no concern with the customer's point of view. The product I purchased is top notch the customer experience not so much.
By Kelley K.
Response from Autelpilot· Apr 21, 2021
Hi Kelley, we are sorry to hear that. The information/price on our official web is correct. The package list is listed in our product description and we sent you a confirmation notification when you finished your order, the shipment notification also sent to you before shipping, and all these notifications were confirmed by yourself. Of course, when you received your order, you also sent us an email about this issue, we clarified this to you and sent you several solutions, and we have resent you a new EVO II charging hub as extra compensation for this misunderstanding, now you should have received it. Anyway, sincerely apologize for this issue to you again. If you still have any questions, please feel free to reach us via email [email protected] or on our website: https://www.autelpilot.com/pages/contact-autelpilot Thanks.
Hands down one of the best drones out there in my opinion. Nothing bad about it, that I can find.
By Jeffrey R.
Great service and communication from start to finish. Got my order quickly. Certainly will come back again for anything I need for my Evo 2 drone.
By Russ M.
Extremely pleased with my purchase. This is the first drone i've owned and am amazed at the ease of flying. Customer service has been great as well. I'm enjoying my new toy and extremely satisfied with the quality of the products from Autel. I would highly recommend Autel.
By ROB A.