Great customer service
Great customer service! Fast shipping!
By Ronald H.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
161 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Autelpilot, an Autel Robotic Official Authorized Dealer. Shopping Autel Robotics drones/quadcopters and accessories at the best price at autelpilot.com. Check out EVO II Drones, EVO Drone, X-Star Drone, EVO & EVO II accessories, and more products now!
Autelpilot (autelpilot.com) has 161 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
161 approved reviews, newest moderated first
Great customer service! Fast shipping!
By Ronald H.
Hi Autelpilot! I am extremely happy with my purchase of my Autel Evo light plus bundle through you. Delivery was quick. Nice surprise seeing all the extra propellers. Will be using you in the future!
By Glenn A.
Easy to order and no issues with shipping.
By Tony
Autel had what I wanted and across the country in just a few days.
By Tom M.
So the real question is why the hell would I want to pre-order anything with you when it takes you 2 – 3 mo. for you to Shipp it if at all. How about I return the $14,000 worth of Drone back to you for your failure to provide the equipment I ordered. Your BS answer does not get it. So what's next you stop supporting you V2 when the V3 comes out.
By Tommy S.
This is my first drone ever. I didn't really know what to expect. I have the autel nano+ and I am truly amazed at the picture quality that comes out of this drone. As I say, I have never owned one before,and I sure feel like I made the right decision. First flight was a butterfly in the stomach feeling that went away shortly after takeoff. My drone has performed flawlessly, signal strength has stayed constant at all times. No glitches,no fogged camera, no take offs. I am very happy with my decision on which brand drone I picked for sure. If I had the funds I would have every drone Autel offers. I've seen a lot of reviews saying Autel is up and coming, but after receiving my drone, I would have to say that they are here! Thank you for the opportunity to review.
By Tom R.
I purchased my second Autel drone during the Black Friday sale. I was out of town at the time and wouldn't be home for delivery. I contacted Autel and asked for a delayed delivery date. They were very responsive to my request and immediately made it possible . Great Customer Service for a great drone!
By Jim B.
Fast shipping and Autel evo II pro rugged bundle arrived complete as ordered. Best prices at the same time. Great experience with AutelPilot! Jim
By Jim L.