I ordered the wrong item and they…
I ordered the wrong item and they worked with me to cancel before shipping and issued a prompt refund.
By Linda
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
161 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Autelpilot, an Autel Robotic Official Authorized Dealer. Shopping Autel Robotics drones/quadcopters and accessories at the best price at autelpilot.com. Check out EVO II Drones, EVO Drone, X-Star Drone, EVO & EVO II accessories, and more products now!
Autelpilot (autelpilot.com) has 161 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
161 approved reviews, newest moderated first
I ordered the wrong item and they worked with me to cancel before shipping and issued a prompt refund.
By Linda
Great products (Drones). Very easy to order stuff and get things in the mail within 5-7 days. Not bad!
By Brent D.
Was missing gift landing pad with order customer service took care of it and is sending one out right away.thank you
By Ken
I ordered the Evo Lite + Premium Rugged Bundle from Autelpilot on 3/13/23, and had it in my hands on 3/17/23. I am 100% happy with the fast delivery and the courteous service I received. The bundle is amazing. It's my first Autel drone, and I am completely satisfied with the purchase. I would absolutely recommend Autelpilot to my friends and family members for the purchase of Autel drones and accessories.
By Mahdi Abu A.
the team at Autelpilot were great to work with. they answered my questions quickly, even though half way around the world form my location. The estimate delivery time for my drone was accurate and I will purchase fomr this supplier again.
By Paul M.
I am still waiting on a return label. It was shipped missing parts The drone was used
By Code Enforcement State of M.
Product works and performs as advertised. Received Drone undamaged and was easy to set up and configure. Prop guards were easy to install. Autel website informative and easy to navigate.
By Joe ..
I started with drones with a GoPro Karma which was a big deal way back then. After that I have had DJI's. I have been waiting for Autel to come out with a controller That had a screen in it at a decent price. And you finally did. I bought the EVO 2 Pro V3 with the 6.4" controller. The Sony camera does a beautiful job with movies with 4K at 30 frames per second great photos just with single exposures. My only problem is the controller battery doesn't hold a charge. Love your drone.
By Byron