It's ok
I have to edit my review. My trial subscription continued in spite of my cancelling and one year later I was charged with fees. After I filed a complaint, the issue was resolved to my complete satisfaction, and I received a refund. Unfortunately, I still don't know what the problem was, because the subscription didn't appear in my list. So, just to be safe, check the app to make sure it's been canceled.
By D L.
Response from Aura· Jun 3, 2026
Thank you for updating your review. We're sorry for the confusion and frustration this caused. We're glad our team was able to resolve the issue and provide a refund to your satisfaction. Subscriptions purchased directly through the Aura website won't appear in Apple or Google subscription lists and can instead be managed within the Aura app itself. We appreciate you sharing your experience and your helpful reminder to double-check subscription status on the app. Your feedback helps us continue improving both our product and our communication.