Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
143 reviews
AuraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform your daily wellbeing with Aura, #1 App for Emotional Health & Sleep. Discover thousands of mindfulness meditations, stories, and life coaching tracks created by therapists & coaches around the world, personalized just for you. Reduce stress, ...
Aura (aurahealth.io) has 143 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
143 approved reviews, newest moderated first
I started to think positively about all the problems and treat them as part of everybody's life.
By Jay A.
Response from Aura· Nov 18, 2025
Thank you for sharing this! We’re really glad to hear Aura is helping you approach challenges with a more positive and balanced mindset.
I believe the Aura App to be truly great. Me and My Wife have been using it for some time and the customer support staff are always on quick response via email for any queries or issues that may or may not arise. Many thanks again team.
By Matt B.
Response from Aura· Nov 18, 2025
Thank you so much for your kind words! We’re thrilled to hear that both you and your wife have been enjoying Aura and that our support team has been able to assist you promptly. We really appreciate you being part of the Aura community!
Do not download this app! Like all your one star reviews I feel totally fooled by this app. My bank account shows 129€ charged and I seem to have no way of contacting this company. My first thought was that I had been charged twice and even before the “free trial” was over. I am now deleting it and will be down 129€. A most expensive lesson.
By Mary D.
Response from Aura· Nov 18, 2025
We’re very sorry to hear about your experience and completely understand how frustrating unexpected charges can be. If you haven’t already, please email us at [email protected]. We’ll do our best to review your account and help with a refund. Thank you for giving us the chance to make this right.
I’ve been using the Aura Health app on and off for about four years, mainly for sleep sounds and guided meditations. It’s been a consistent, calming tool whenever I need help winding down at night or resetting during a stressful day. The variety of content—from nature sounds to sleep stories to quick breathing exercises—makes it easy to find something that works in the moment. I also like that it’s not overly pushy with notifications or upsells like some wellness apps. I’ve noticed some reviews mentioning poor customer support, but personally I haven’t had any negative experiences. On the few occasions I reached out, responses were reasonable and helpful. One suggestion: it would be great if they offered the ability to pause a subscription during breaks. Since I tend to use it in waves depending on what’s going on in life, more flexible billing options could make it even easier to stick with long-term. If you’re looking for a flexible app for sleep and mindfulness that you can dip in and out of as needed, Aura is worth trying.
By Preeti
Response from Aura· Nov 18, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that Aura has been a consistent, calming tool for you over the years and that you’ve enjoyed the variety of content without feeling pressured by notifications or upsells. We also appreciate your suggestion about pausing subscriptions .It’s helpful feedback as we continue to look for ways to make Aura even more flexible for our community. We’re grateful to have you with us and happy to be part of your sleep and mindfulness routine!
I do not have this app. I received a receipt for a billing that paid for a full year subscription. This is spam
By Martha C.
Response from Aura· Nov 18, 2025
Hi! We’re very sorry to hear about this unexpected charge. If you haven’t already received a refund, please reach out to us directly at [email protected]. We’ll do our best to review the situation and help resolve it. Thank you for giving us the chance to make this right.
Terrible customer service. Signed up for a free trial and they took $129 off of me without warning. I asked to have this refunded and they have ignored my emails and been very vague. A lot do people have had similar issues so clearly this is a scam. Do not download this app!
By G R.
Response from Aura· Nov 18, 2025
We’re very sorry to hear about your experience and completely understand how frustrating unexpected charges can be. If you haven’t yet received a refund, please email us directly at [email protected]. We’ll do our best to review your account and help resolve this issue. Thank you for giving us the opportunity to make this right.
Amazing customer servic! Had some issues with my account and was handle professionally and efficiently. Its hard to find good customer service these days but was pleasantly surprised with the aura team.
By Daniel L.
Response from Aura· Nov 19, 2025
Thank you for the kind words! We're so glad our team could help get everything sorted quickly. Your support means a lot, and we’re always here whenever you need us.
Company provides so much healing through their content. It's helped me through hard times and the value you get is so much more than their subscription price. I highly recommend it to anyone who wants an easy, effective way to manage and improve their mental health.
By Ash
Response from Aura· Nov 19, 2025
Thank you so much for sharing this. We’re truly grateful to hear that Aura has supported you through tough moments and brought real value to your life. Your recommendation means the world to us, and we’re honored to be part of your healing journey.
