Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
148 reviews
Auraglow WhiteningSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Auraglow is an oral care brand that provides teeth whitening kits, teeth whitening pens, teeth whitening gel, toothpaste and more. Our products are effective at whitening the teeth, safe for enamel and sensitivity free.
Auraglow Whitening (auraglow.com) has 148 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 6 reviews with 1 star · Clear filters
This gives me SEVERE "zing" pain. Travels up my nose. VERY painful! A 10 on a 1 to 10 scale. I do not recommend this product
By Deborah P.
Response from Auraglow Whitening· Feb 24, 2026
Hey Deborah! We're very sorry that you had this issue - this type of discomfort only occurs in less than 1% of all whitening users, and we have refunded you in full as promised. -Auraglow Support
The product worked until I needed to charge it. And the charger never worked.
By Dawn B.
Response from Auraglow Whitening· Feb 24, 2026
Hey Dawn! We're so sorry to hear about this issue and we have been attempting to reach out to you. Would you kindly reply to the email from us and we'll get this resolved? Thank you! -Auraglow Support
I bought the Auraglow Complete Whitening Kit on Amazon. Unfortunately, it didn't bleach my teeth at all.
By Jill M.
Response from Auraglow Whitening· Aug 18, 2025
Hey Jill! We're very sorry to hear that you felt our product didn't work for you. If you would kindly reach out to us at [email protected], we would be happy to offer a replacement, alternative product or full refund under our Smile Guarantee. We look forward to chatting!
Product worked once! Customer support non existent- stay away!
By Mazz
Response from Auraglow Whitening· May 20, 2025
Mazz, it appears you left this review for the *wrong* Auraglow. We make teeth whitening items, not lighting. You are looking for Auraglow.co.uk here: https://www.trustpilot.com/review/auraglow.co.uk
This product does cause sensitivity to your teeth. Buyers beware!!
By Dennis
Response from Auraglow Whitening· Feb 25, 2025
Hey Dennis - we're so sorry to hear that this sensitivity occurred, and we would be happy to refund you in full or even send a different product from our line that would not have this same issue. Kindly reach out directly to us at [email protected] and we'll work to resolve this for you. -Auraglow Support
Followed directions and about 20 minutes into the treatment my roots of my teeth started throbbing and my gums felt like on fire! The top and bottom and even bottom in front of my teeth. I removed the product and rinsed like crazy and have white burn marks on my gums. This product is dangerous or needs a recall. I took photos best I could and returning product- but think it needs MUCH MORE ATTENTION than that.
By S. A.
Response from Auraglow Whitening· Mar 12, 2024
Hello! We are so sorry to hear about this irritation issue - it occurs in less than 1% of all whitening users, but it can happen if you have sensitive gums. We would like to work this out with you and provide you with a different product of ours to try free of charge, or ensure that you at least receive a full refund. Kindly email [email protected] and we'll provide you with a prompt response. -Auraglow Support
