Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,940 reviews
Audien HearingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Audien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,940 approved reviews, newest moderated first
I really like them. The price is very fair.
By Daniel C.
Response from Audien Hearing· Apr 20, 2026
Hello Daniel, We are so glad you shared your thoughts with us. It is wonderful to hear that you are enjoying your hearing aids and that you feel the value matches your expectations. Providing a balance of quality and affordability is something we truly strive for. Thank you for your kind feedback and for choosing us. Warm regards, Specialized Care Team Audien Hearing
Wonderful support - helped with warrant and supplies
By ValuedThomas F Smith C.
Response from Audien Hearing· Apr 20, 2026
Hello Thomas, It means a great deal that you took the time to share your experience with us. It is wonderful to hear that you received such helpful support with your warranty and supplies. Ensuring you feel supported in every step is very important to our team. Thank you for your kind feedback and for choosing us. Warm regards, Specialized Care Team Audien Hearing
I wrote and e mail on Sunday and Rachel called me in 5 minutes with their offers and info - amazing !!!
By Uğur Ö.
Response from Audien Hearing· Apr 20, 2026
Hello Uğur, We truly appreciate you taking the time to share your experience. It is fantastic to hear that Rachel was able to respond so quickly and provide helpful information right when you needed it. Moments like this reflect the level of responsiveness and care we strive to deliver. Thank you for your kind words and for recognizing her support. Warm regards, Specialized Care Team Audien Hearing
very pleased to see quick response on the issue i had. Support person reached out to me on call and helped me through the situation.
By Cheenu
Response from Audien Hearing· Apr 20, 2026
Hello Cheenu, We truly appreciate you sharing your experience with us. It is great to hear that your concern was addressed promptly and that our team was able to connect with you and guide you through the situation. Providing timely and attentive support is something we care deeply about. Thank you for your kind feedback and for choosing us. Warm regards, Specialized Care Team Audien Hearing
My experience with Robyn was excellent she was very knowledgeable in her work and patient with me which is greatly appreciated at my age. She explained to me everything I needed to know about buying extra parts for my hearing aid and also letting me know of any extras if needing to buy another hearing aid either for myself or another family member. Thank you Audien so far so good.
By Elliott O.
Response from Audien Hearing· Apr 20, 2026
Hello Elliott, We truly appreciate you sharing such a meaningful experience with us. It is wonderful to hear that Robyn provided patient, thoughtful, and knowledgeable support while guiding you through your options. Knowing that everything was explained clearly and at a comfortable pace makes this especially rewarding for our team. Thank you for your kind words and for your trust in us. We are so glad to hear that everything has been going well for you. Warm regards, Specialized Care Team Audien Hearing
Ro was extremely pleasant, helpful and knowledgeable. She went through all of the appropriate steps to determine that the problem was not fixable. A very pleasant customer service experience.
By Charles B.
Response from Audien Hearing· Apr 18, 2026
Hi Charles, Thank you for sharing such a detailed experience. It is great to hear that the interaction felt pleasant and well-handled from start to finish. Taking the time to go through each step carefully and provide clear guidance helps bring clarity, even when a resolution is not possible. A knowledgeable and thoughtful approach like this can make the entire experience feel much more comfortable and reassuring. Warm regards, Specialized Care Team Audien Hearing
I purchased two of these for gifts to older people who need hearing aids... the product would not stop feedback and it hurt the ears. I tried it on both ears to try and get it to work and now i'm 3 days with ear pain. The screech was so loud it was physically painful. How in the world are these even legal to sell? Wow, interesting to learn of the reviews. If i have to do video phone call to get a refund... they can go jump. It speaks volumes. My intention is to inform people so they don't get burned, I'll use AI to upload a few dozen ads showing our experience... at least, I'll get satisfaction. My ears right now are in pain. That's how bad the feedback for a minute or two was. Never in my life have i had pain like this in my ears.
By Jeff B.
Response from Audien Hearing· Apr 20, 2026
Hi Jeff, Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are sorry to hear about the discomfort you experienced. Feedback or whistling can sometimes occur depending on fit, ear dome size, or positioning in the ear. In many cases, this can be resolved with proper adjustments, such as ensuring a secure fit, selecting the correct dome size, or making small positioning changes. That said, we understand that your experience was uncomfortable, and your concerns are important to us. We also want to clarify that our goal is to make support accessible and helpful. While a call or video appointment may sometimes be offered to better assist with troubleshooting, it is not intended to make the process difficult, and we respect your preference. To better assist you, we kindly ask that you share your order number through this platform so we can review your purchase and provide the most appropriate support. Please note that our devices come with a 45-day warranty/return period, during which we can assist with a replacement or refund, depending on eligibility under our policy. One of our care specialists will be reaching out to review your experience and help explore the next steps with you. Thank you again for bringing this to our attention. We appreciate the opportunity to assist you. Warm regards, Specialized Care Team Audien Hearing
Khershey very good service.
By Darrel M.
Response from Audien Hearing· Apr 18, 2026
Hi Darrel, Thank you for taking the time to share your experience. It is great to hear that Khershey provided such good service. A helpful and dependable approach can make the entire process feel smoother and more comfortable. Consistent support like this helps create a positive experience and makes everything easier to manage from start to finish. Warm regards, Specialized Care Team Audien Hearing
