Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,940 reviews
Audien HearingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Audien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,940 approved reviews, newest moderated first
Outstanding!
By Dirk L.
Response from Audien Hearing· Jul 7, 2026
Hello Dirk, Outstanding feedback like yours makes our day! We are thrilled to know that your experience left such a positive impression. Thank you for your support and for taking the time to share your enthusiasm with us. Warm regards, Specialized Care Team Audien Hearing
Courteous and efficient. Couldn't ask for more.
By Charlie B.
Response from Audien Hearing· Jul 7, 2026
Hello Charlie, What a wonderful compliment! We are delighted to hear that you found the service courteous and efficient. Knowing that we met your expectations so completely is incredibly rewarding for our team. Thank you for your kind words and support. Warm regards, Specialized Care Team Audien Hearing
Lucero was very kind and polite and able to understand and test my issue and reached a satisfactory solution.
By Morgan S.
Response from Audien Hearing· Jul 6, 2026
Hello Morgan, We are so pleased to hear that Lucero was able to understand your concern, thoroughly assess the issue, and help you reach a satisfactory resolution. Her kindness, professionalism, and dedication to helping customers are qualities we truly value. Thank you for sharing your experience and for recognizing Lucero's excellent support. Warm regards, Specialized Care Team Audien Hearing
Rachel was patient and did an outstandjng job in helping me toubleshoot the issue. We solved it in just a few minutes.
By Arnold J.
Response from Audien Hearing· Jul 6, 2026
Hi Arnold, We are delighted to hear that Rachel's patience and expertise helped resolve your issue so quickly. Taking the time to troubleshoot concerns efficiently while making customers feel supported is something we value greatly, and it is wonderful to know your issue was resolved in just a few minutes. Thank you for recognizing Rachel's efforts and for trusting Audien Hearing. We truly appreciate the opportunity to assist you. Warm regards, Specialized Care Team Audien Hearing
They replaced the old hearing aids with new ones at no cost to me. And all I did was return the old ones.
By Franklin Y.
Response from Audien Hearing· Jul 5, 2026
Hello, Your kind words truly mean a lot to us. We are delighted to hear that the replacement process was simple and that you and your husband felt supported every step of the way. Providing caring, patient service and making things as easy as possible for our customers is always our goal. Thank you for sharing your experience and for placing your trust in Audien Hearing. Warm regards, Specialized Care Team Audien Hearing
Audien Hearing stands behind there word for money back guarantee- had issue with hearing aids and I ask for refund with no questions asked Alan was extremely helpful and the process was effortless and Alan call me back to confirm payment back to me Excellent customer service from the service and sale side of the hearing aids Total follow up and customer satisfaction Highly recommend!
By Buddy T.
Response from Audien Hearing· Jul 3, 2026
Hi Buddy, Your review means a great deal to us, and we truly appreciate you sharing your experience. While we are sorry that the hearing aids were not the right fit for you, we are pleased to know that our money-back guarantee process was straightforward and that Alan made the experience as smooth as possible. His follow-up call to confirm your refund reflects the level of care and accountability we strive to provide. We are also grateful for your recognition of both our sales and customer service teams. Knowing that you felt supported throughout the process and would still recommend Audien Hearing is incredibly meaningful to us. Thank you for your trust, your recommendation, and for giving us the opportunity to assist you. Warm regards, Specialized Care Team Audien Hearing
uno de sus productos estaba defectuoso, envié un email y a las 2 horas (anticipaban 24 horas) tuve respuesta. Me atendió Sophie por email, y me guio muy bien. acabo de tener una videollamada muy útil con Lucero. Excelente atención y cortesía. Tengo que seguir unos procedimientos y nos volveremos a reunir la próxima semana. Mi problema NO está resuelto, pero va de camino. Tengo motivos para estar positivo.
By Juan S.
Response from Audien Hearing· Jul 3, 2026
Hi Juan, Thank you for taking the time to share your experience. While we are sorry that you received a defective product, we are glad Sophie responded much sooner than expected and provided clear guidance through email. We are also pleased to hear that your video appointment with Lucero was helpful and that she took the time to explain the next steps, leaving you feeling informed and supported. Although your issue is still being resolved, it is encouraging to know that you feel it is moving in the right direction. Thank you for your patience, for recognizing the efforts of both Sophie and Lucero, and for trusting Audien Hearing. We look forward to continuing to assist you until everything is fully resolved. Warm regards, Specialized Care Team Audien Hearing
I had an excellent experience with Allan. he answered all my questions, was supportive and courteous.
By Thomas W.
Response from Audien Hearing· Jul 3, 2026
Hi Thomas, We are delighted to hear that you had an excellent experience with Allan. Knowing that he was able to answer all of your questions while providing supportive and courteous service is exactly the kind of experience we strive to create for every customer. Thank you for taking the time to share your feedback and for recognizing Allan's efforts. We truly appreciate your trust in Audien Hearing and the opportunity to assist you. Warm regards, Specialized Care Team Audien Hearing
