Atomic EmpireReviews of atomicempire.com

Yeah this place just screwed me out of amazing spiderman 1000. After ordering, a couple weeks later I noticed #1000 wasn't on my script so I contacted them. Was promised and reassured i was getting my comic. Load and behold a couple weeks after it released i seen no message saying it is on way so I recontacted them. The same person who promised me my comic suddenly changes story how they had too many orders and after trusting in them i won't be getting my comic after all. Needless to say, the same comic is now $70 on ebay and I now hate atomic empire for doing a brand new customer like this. Unbelievable , I trusted in atomic empire and now I'll have to pay the price, literally! 🤬🤬🤬👎👎🎯💯

Put in an order and it gave me a shipping timeframe with the last day it could arrive on was the day before I left for Gencon so i put the order in. Checked the status on Monday and it still as not shipped, called customer service and though she was nice, the best she could do is cross her fingers and hope it gets here before I leave. She told me they had two call offs on Friday and that's why it was not shipped on time. I'm sorry, even with call offs you need to make sure to fulfill your orders. Did not meet their shipping deadline and no help with customer service.

I've had nothing but great experiences from Atomic Empire. I've ordered from them twice now and thought it takes a while for billing to go through as opposed to Amazon or some of the other major retailers, I did receive my items and I also received them 20% off the normal cost. I ordered 4 TTRPG books from these guys and I've so far received everything I've ordered. I'm still waiting on the current order, but it was shipped and should arrive here by the second of January.

they suck. If you cant get it here by xmas - dont say you can. you suck again. shipped 14 days afte ri placed the order. you cant be that busy. again - you suck. i hope u go out of business so another better non lying company can do what you are supposed to do better. you suck

cancels order for 5 boxes due to "1 limit per customer", then relists those same boxes for 35$ more without a limit. Very moral way of doing business!

Owner and Steve sat on an order for 8 days before shipping and missed the post office guarantee Christmas delivery date. The order placed on December 10th for a in stock item didn't have a shipping label created until December 18th at 10:37 pm. Item will not arrive in time for Christmas and buyer, rightfully so, is upset. Owner should have shipped it priority after sitting on it for over a week but instead mailed it standard shipping. Owner trying to say delay was because item wasn't in stock, yet there was no communication from them and I followed up in the 15th asking status. This business has a pattern of poor customer service and shipping delays. Do not recommend them. They don't care about their customers.

They had excellent pricing on the particular item I was interested in. It arrived fast and was well packed. I would buy from them again.

This was the first and last time I buy from Atomic Empire. The general global eCommerce convention when an product is out of stock is that the product is unable to be sold. On the contrary here at Atomic Empire, if a product is not in stock, or not even released for general sale, they still stock it and sell it anyway; and then allow you to unknowingly wait until they have it in stock to eventually send your complete order once they have that item, be it a weeks wait or a even years wait one would guess! Their customer service stated that this policy is written on their website but, this is not how the internet usually works and customers like me will end up feeling resentment for this policy that drips with greed and entrapment. I for one will never use them again. For the director of Atomic Empire, when a product is out of stock, do not sell it, take it down! Two stars is because Steve had the decency to reply and provide a solution. I ended up cancelling an item to release the rest of my shipment. This was very obstructive and caused an almost two week delay. “Order #0000001 is a pre-order, meaning at least one of the items ordered hasn't been released yet so the order will ship whenever that item becomes ready. In this case, the outstanding item is the Pro Acryl: Bold Titanium White (22ml) and it doesn't yet have an expected street date. By default we wait until an order is entirely ready before shipping, but if you would like to make any changes to your order due to the continued wait, just let me know! We can remove or substitute the waiting item for something more available, or we can split your order between the ready and outstanding items. Please note that making changes to your order may change your available shipping methods and costs.” - Steve